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Study areas for Graduate Diploma in Information and Knowledge Management

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INFORMATION AND KNOWLEDGE MANAGEMENT

(a) Librarians and information specialists manage information and provide information services to clients in a wide range of contexts. They are concerned with analysing information needs, solving information problems, evaluating information sources, organising information, synthesising information into targeted information products, and training clients in the use of information products, services and systems. They work for commercial, government and community sector organisations, for information consultancies and as independent information brokers.

(b) Records managers and archivists ensure that vital records of social and organisational activity are created, managed and made available to business for accountability, corporate memory, enterprise knowledge and cultural purposes. Work settings include most major private and public sector organisations, and archival institutions. Knowledge managers are concerned with developing strategies and processes for managing organisational knowledge and knowledge flows to achieve organisational goals, enhance performance and add value. A particular concern is developing an environment conducive to the creation, sharing and application of organisational knowledge, and systems that support these processes.