Feedback: The MRO Quality CyclePlan
We maintain an ongoing commitment to improving our services
Please help us improve our services, by participating in the following surveys - as relevant to you...
Note that after the close of each major ARC and NHMRC granting round, a request is sent to
Monash Research Office – 2011 Self-Review
Monash University has a robust quality assurance framework which includes systematic review of all the service areas that support academic activities at Monash.
The Monash Research Office is one of those many service areas that work tirelessly to support research in the University, and it’s our aim to provide the very best service and advice possible to our research “customers.”
To achieve this goal, we need to continually review and update our processes and procedures to meet the changing needs of the University. Our Self-Review Report is available at: http://www.opq.monash.edu.au/mqu/reviews/index.html
The direct link to the MRO's Self-Review Report: doc 2.6Mb
And that’s where you can help!
We would like to invite you and our many other stakeholders at Monash, to give us feedback on the service we provide by emailing your submission to Professor Edwina Cornish, Senior Deputy Vice Chancellor & Deputy Vice Chancellor Research by Friday, 11 November 2011.
Analysis of submissions will be undertaken by an External Review Panel, so you can be assured that your feedback will be confidential, will reach us, and enable our team to adjust our service delivery to you, as needed.Evaluate
Evaluations to date
Recently, your feedback resulted in the following improvements