ARC's Research Management System, or RMS, has replaced GAMS. The following information advises how to proceed in using the new system — and a Troubleshooting section provides solutions for possible problems you may encounter.
Selecting Monash University as the 'Organisation that will administer this RMS account' will allow the Monash Research Office to view and edit details of that personnel account. PIs who are not affiliated with another Australian University, should select Monash University.
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Problem
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Solution
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| Login
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Why can't I login to RMS?
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To login you must use RMS User ID and password (not your RMS Person ID). Note: GAMS user accounts prior to January 2009 have been copied to the RMS. Please use your GAMS ID (in capitals) and Password to login to RMS.
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| Participants
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Why can't I assign a person to be a participant successfully?
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Ensure that you have the person's RMS Person ID (not the User ID) and Family name (case sensitive). Also ensure that the invitee has the role of 'Participant' in RMS.
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How do I get another participant's Person ID?
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Please obtain a participant's RMS Person ID directly from that participant. If the participant is from the same organisation your Research Office can search for their Person ID. If the participant is from a different organisation
your Research Office will not be able to search for this participant.
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Why isn't an invited participant showing in the Personnel Section (Part F)?
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A Personnel Part will only be generated for an invited participant once that participant has accepted to be part of the Proposal. PLease ensure that the participant has accepted the invitation.
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Why isn't my 'Current Organisation' showing in the Administrative Summary (Question A4)?
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Please ensure that your organisation details are correct and that the 'Position is currently held' box is checked. This canbe checked by going to your personal homepage and clicking on 'Personal Details' and then clicking on the 'Organisation Details' tab.
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Why can't I see an Organisation when I search for it?
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RMS only stores the various organisations previously involved on ARC Proposals. If an organisation does not appear you will have to ask the ARC to create a record in RMS for this organisation. Once created this organisation will appear in a search. To request the creation of a new organisation in RMS please contact the ARC at rms@arc.gov.au.
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| Budget
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Why is there no table for contributing organisations visible?
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A contributing organisation must be selected first to populate a table for that organisation. Click on 'Set Other Organisation Contributor' link and select the organisation. RMS will populate a budget table for that organisation.
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Why can 't I see the contributing organisation when I click on 'Set Other Organisation Contributor'?
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Organisations must be added to the Proposal first before they are populated for selection in Part D (Project Cost). Please ensure that the organisation has been added to the Proposal via the 'Draft Proposal Summary' page.
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| Validation
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I have completed a part. Why is it still showing 'Incomplete' or 'Invalid'?
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Please go into the Part and check for any validation errors and update as required, also check that all information has been entered where required.
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There are no validation errors in a Part, but I still get an 'Incomplete' status for that Part?
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If any information has been updated for e.g.: a participant's address details - the Part still needs to be saved to validate. Please go into the relevant Part and save.
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| PDF
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Why does the PDF not show information that I have updated in RMS?
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If information has been updated such as a participants address details that Part must be saved first before this information is updated in a generated PDF. Note: Before submission please go into each Part and save.
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