Assoc Prof Carla Wilkin - Researcher Profile

Carla Wilkin

Address

Department of Accounting and Finance
Faculty of Economics and Business

Biography

Carla Wilkin is an Associate Professor of Accounting Information Systems in the Department of Accounting and Finance, Faculty of Business and Economics, Monash University, Australia. Carla is currently the Director of Teaching and Learning for the Department.

Dr Wilkin joined the Department of Accounting and Finance, Monash University, in July 2005. Prior to this Carla was with the Department of Accounting at The University of Melbourne; Carla has also held positions as Deakin University.

Carla's teaching responsibilities have primarily been in accounting information systems and business information systems.

Her memberships of professional bodies include:

CPA Australia
Association for Information Systems (inc. AIS Special Interest Group)
Association for Computer Machinery (ACM)
Senior member of Australian Computer Society (ACS).

She is also an active researcher and has published in leading journals including: European Journal of Information Systems, Decision Support Systems, Journal of Information Systems, Electronic Commerce Research, IT & People and International Journal of Accounting Information Systems. Dr Wilkin's major research interests concern: governing IT; system use, appropriation and innovation; business and IT alignment; and risk management in business processes and supply chains.

Dr Wilkin is a member of the editorial boards of:

International Journal of Accounting Information Systems
Journal of Organizational and End User Computing
International Journal on IT/Business Alignment and Governance.

 

Awards received include:

2011: Best Paper Award (1st place), Australasian Conference on Information Systems
2011 (announced 2012) and 2006 (announced 2007): A reviewer of the year, Journal of Theorectical and Applied Electronic Commerce Research

 

National/international representation includes:

2013-2015: Vice-President Asia Pacific (elected), Special Interest Group for Accounting Information Systems
2013: Associate Editor, Track 13: IS Economics, 21st European Conference on Information Systems
2013: Co-Track Chair, Track 20: Accounting Information Systems, 17th Pacific Asia Conference on Information Systems (PACIS)
2012: Member Scientific Committee, Third International Symposium on Accounting Information Systems
2011: Co-Track Chair, Accounting Information Systems Track, 15th Pacific Asia Conference on Information Systems
2009: Co-Track Chair, General Accounting Information Systems mini-track, 15th Americas Conference on Information Systems
2009: Member Program Committee, Australasian Conference on Information Systems
2008: Co-Chair, Organising Chair and Member Technical Committee, Fifth Asia/Pacific Conference on Information Systems

Keywords

AIS, business and IT alignment, governing IT, risk management in business processes and supply chains, system use, appropriation, innovation, diffusion and infusion

Qualifications

GRADUATE CERTIFICATE IN HIGHER EDUCATION
Institution: Monash University
Year awarded: 2007
COMMERCE (INFO SYSTEMS) - DOCTORATE BY RESEARCH
Institution: Deakin University
Year awarded: 2002
COMMERCE (INFORMATION SYSTEMS) - BACHELOR HONOURS
Institution: Deakin University
Year awarded: 1997
COMMERCE (ACCOUNTING & INFO SYSTEMS) - BACHELOR
Institution: Deakin University
Year awarded: 1997

Publications

Book Chapters

Seng, D., Wilkin, C., Sugianto, L., 2011, Factors influencing satisfaction with mobile portals, in Pervasive Computing and Communications Design and Deployment: Technologies, Trends and Applications, eds Apostolos Malatras, Information Science Reference, Hershey USA, pp. 279-295.

Sugianto, L., Smith, S., Wilkin, C., Ceglowski, A., 2011, Pervasive applications in the aged care service, in Pervasive Computing and Communications Design and Deployment: Technologies, Trends and Applications, eds Apostolos Malatras, Information Science Reference, Hershey USA, pp. 318-334.

Wilkin, C.L., 2010, Motivators and inhibitors to IT infusion in tourism SMEs, in Management of the Interconnected World, eds Alessandro D'Atri, Marco De Marco, Alessio Maria Braccini and Francesca Cabiddu, Physica-Verlag, Heidelberg Germany, pp. 113-120.

Wilkin, C.L., Carrell, R.W., Hewett, B., 2003, Evaluating stakeholders' views of delivered IS effectiveness: perceptions versus perceptions and expectations, in Technologies & Methodologies for Evaluating Information Technology in Business, eds Charles K. Davis, IRM Press, Hershey, Pennsylvania, USA, pp. 57-96.

Wilkin, C.L., 2002, Exploring the role of expectations in defining stakeholders' evaluation of IS quality, in Information Systems Evaluation Management, eds W van Grembergen, IRM Press, Hershey PA USA, pp. 231-243.

Journal Articles

Wilkin, C., Davern, M.J., 2012, Acceptance of post-adoption unanticipated is usage: Towards a taxonomy, Data Base for Advances in Information Systems [P], vol 43, issue 3, Association for Computing Machinery Inc, New York NY USA, pp. 9-25.

Wilkin, C., Cerpa, N., 2012, Strategic information systems planning: An empirical evaluation of its dimensions, Journal of Technology Management and Innovation [E], vol 7, issue 2, Universidad Alberto Hurtado, Santiago Chile, pp. 52-62.

Rotaru, K., Wilkin, C., Churilov, L., Neiger, D., Ceglowski, A., 2011, Formalizing process-based risk with value-focused process engineering, Information Systems and e-Business Management [P], vol 9, issue 4, Springer, Heidelberg Germany, pp. 447-474.

Wilkin, C., Chenhall, R., 2010, A review of IT governance: A taxonomy to inform accounting information systems, The Journal of Information Systems [P], vol 24, issue 2, American Accounting Association, USA, pp. 107-146.

Davern, M.J., Wilkin, C.L., 2010, Towards an integrated view of IT value measurement, International Journal of Accounting Information Systems [P], vol 11, issue 1, Pergamon, UK, pp. 42-60.

Wilkin, C., Riddett, J., 2009, IT governance challenges in a large not-for-profit healthcare organization: The role of intranets, Electronic Commerce Research [P], vol 9, issue 4, Springer New York LLC, United States, pp. 351-374.

Wilkin, C.L., Collier, P., 2009, Problem-based approach to accounting education: Pragmatic appraisal of a technologically enabled solution, International Journal of Education and Development Using Information and Communication Technology [P], vol 5, issue 2, University of the West Indies, Distance Education Centre, Barbados, pp. 1-14.

Wilkin, C.L., 2009, The influence of net benefits on collective, innovative, configural system use: A case study of small-to-medium enterprises, Electronic Journal of Information Systems Evaluation [E], vol 12, issue 2, Academic Conferences Ltd, UK, pp. 187-198.

Davern, M.J., Wilkin, C.L., 2009, Why did they do that? Variability in routine transactions, Information Technology and People [P], vol 22, issue 1, Emerald Group Publishing Ltd., United Kingdom, pp. 78-88.

Davern, M.J., Wilkin, C.L., 2008, Evolving innovations through design and use, Communications of the ACM, vol 51, issue 12, Association of Computing Machinery, Inc, USA, pp. 133-137.

Wilkin, C.L., 2007, Evaluating the quality of delivered systems: A framework and instrument, International Journal of Business Information Systems, vol 2, issue 2, Inderscience Publishers, Olney UK, pp. 127-148.

Wilkin, C.L., Fraunholz, B., Unnithan, C., 2006, A possible journey to an Australian knowledge management framework, International Journal of Knowledge, Culture and Change Management, vol 6, issue 3, Common Ground, Melbourne Vic Australia, pp. 29-41.

Conference Proceedings

Satidularn, C., Tanner, K.J., Wilkin, C., 2011, Exploring IT governance arrangements in practice: The case of a utility organisation in Thailand, Proceedings of the 15th Pacific Asia Conference on Information Systems, 07 July 2011 to 11 July 2011, Queensland University of Technology, Brisbane Qld Australia, pp. 1-14.

Other

Wilkin, C.L., 2006, Evaluationg IS quality as a measure of IS effectiveness, Encyclopedia of Information Science and Technology, vol 2, IRM Press, Hershey, Pennsylvania, USA, pp. 1-4.

Postgraduate Research Supervisions

Current Supervision

Program of Study:
(DOCTORATE BY RESEARCH).
Thesis Title:
Mobile portal user satisfaction.
Supervisors:
Wilkin ((Double Id)), C (Main), Sugianto, L (Associate).
Program of Study:
(DOCTORATE BY RESEARCH).
Thesis Title:
The relationship between IT governance and corporate governance: A theoretical perspective.
Supervisors:
Linger, H (Joint-co), Wilkin, C (Joint), Tanner, K (Associate).

Completed Supervision

Student:
Rotaru, K.
Program of Study:
Process-based operational risk identification with value-focussed process engineering. (PHD) 2009.
Supervisors:
Wilkin ((Double Id)), C (Main), Ceglowski, A (Associate).
Student:
Zhuang, Z.
Program of Study:
Appropriate use of pathology tests by general practitioners in Australia: towards a blueprint for intelligent decision support. (PHD) 2008.
Supervisors:
Wilkin, C (Main), Alahakoon, L (Associate), Ceglowski, A (Associate).