Quamrul works in the Faculty of Business & Economics at Monash University as a Senior Lecturer.
Governance, Government, Government Accountability, Government Regulations, Government services, Public Administration, phone ladies empowerment tele-center community information center, ppp, public private partnership, collaborative governance, fdi, foreign direct investment
Alam, Q., Majumdar, M.N., 2009, Cases in Business and Management, Tilde University Press, Prahran, Vic, Australia.
Siddiqui, K., Alam, Q., 2009, Diplomacy & Statecraft, Tilde University Press, Prahra, Vic, Australia.
As-Saber, S., Alam, Q. (eds), 2005, Business and government in Bangladesh in the 21st century: An introduction, Monash University, Melbourne Vic Australia.
Alam, Q., 2007, Case study B - Qantas Airlines, in Organisation Development & Change: Asia Pacific, eds Dianne M Waddell, Thomas G Cummings and Christopher G Worley, Thomson Learning, South Melbourne Vic Australia, pp. 454-464.
Alam, Q., Mian, M.E.U., Smith, R.F.I., 2006, The impact of poor governance on foreign direct investment: the Bangladesh experience, in The Role of Public Administration in Building a Harmonious Society, eds Raza Ahmad, Asian Development Bank, Philippines, pp. 321-345.
Alam, Q., Pacher, J., 2003, Internationalization of Australian SMEs: Challenges and opportunities, in Globalization and entrepreneurship: Policy and strategy perspectives, eds H. Etemad and R. Wright, Edward Elgar, Cheltenham UK, pp. 85-105.
Kusumasari, B., Alam, Q., 2012, Bridging the gaps: The role of local government capability and the management of a natural disaster in Bantul, Indonesia, Natural Hazards [E], vol 60, issue 2, Springer Netherlands, Dordrecht Netherlands, pp. 761-779.
Alam, Q., Teicher, J., 2012, The state of governance in Bangladesh: The capture of state institutions, South Asia-Journal Of South Asian Studies [P], vol 35, issue 4, Routledge, Melbourne Vic Australia, pp. 858-884.
Alam, Q., Yusuf, M., Coghill, K., 2011, Does unilateral liberalization promote WTO GATS commitment? Cross-country evidence from the telecommunications sector, Journal of the Asia Pacific Economy [P], vol 16, issue 1, Routledge, Abingdon United Kingdom, pp. 29-49.
Yusuf, M., Alam, Q., 2011, Empowering role of the Village Phone Program in Bangladesh: In retrospect, in prospect, Journal of Information Technology Impact [E], vol 11, issue 1, Computer Information Systems Department, Loyola University New Orleans, New Orleans LA USA, pp. 35-50.
Kusumasari, B., Alam, Q., Siddiqui, K., 2010, Resource capability for local government in managing disaster, Disaster Prevention & Management [P], vol 19, issue 4, Emerald Group Publishing Ltd, UK, pp. 438-451.
Balasooriya, A., Alam, Q., Coghill, K.A., 2010, State vs. market in search of good governance: The case of Sri Lanka telecommunications industry reforms, Thunderbird International Business Review [P], vol 52, issue 5, John Wiley & Sons Inc, USA, pp. 369-389.
Yusuf, M., Alam, Q., Coghill, K., 2010, The mobile phone market in Bangladesh: Competition matters, Journal of Asian and African Studies [P], vol 45, issue 6, Sage Publications Ltd, UK, pp. 610-627.
Alam, Q., Yusuf, M., Coghill, K., 2010, Unilateral liberalisation and WTO GATS commitments: The telecommunications sector in selected countries, Asian-Pacific Economic Literature [P], vol 24, issue 1, Wiley-Blackwell Publishing Asia, Richmond Vic Australia, pp. 43-64.
Alam, Q., Yusuf, M., Coghill, K.A., 2010, Village phone program, commodification of mobile phone set and empowerment of women, The Journal of Community Informatics [P], vol 5/6, issue 3/1, Journal of Community Informatics, Canada, pp. 1-28.
Azmat, F., Alam, Q., Coghill, K.A., 2009, Integrated governance: A pre-requisite for sustainable market-oriented development in Bangladesh, International Journal of Public Administration [P], vol 32, issue 10, Taylor & Francis Inc, USA, pp. 829-851.
Nguyen, T.H., Alam, Q., Prajogo, D.I., Majumdar, M.N., 2009, Public policy for the development of private sector and SMEs in a socialist market economy, Journal of Academic Research in Economics [P], vol 1, issue 1, Spiru Haret University, Romania, pp. 80-93.
Alam, Q., Nguyen, T.H., Majumdar, M.N., 2009, Shock therapy versus gradualism: The Central Eastern Europe (CEE) and East Asia compared - A review of literature, International Business Research [P], vol 2, issue 2, Canadian Center of Science and Education, Canada, pp. 3-8.
Majumdar, M.N., Alam, Q., Farjana, M., Nguyen, T.H., 2009, The promise of e-government and the rise of an e-elite class: The Bangladesh experience, European Journal of Management [P], vol 9, issue 2, International Academy of Management, Russian Federation, pp. 166-176.
Alam, Q., Perry, M.R., Sohal, A.S., Zyngier, S.M., 2008, Adaptation for sustainability in the face of drought: A Victorian cereal industry supply chain study, Monash Business Review, vol 4, issue 2, Monash University ePress, Clayton Vic Australia, pp. 1-9.
Yusuf, M., Alam, Q., 2008, An assessment of entry mode strategies of the mobile phone firms: The Bangladesh scenario, European Journal of Management, vol 8, issue 1, International Academy of Management, Russian Federation, pp. 180-195.
Nguyen, T.H., Alam, Q., Prajogo, D.I., 2008, Developing small and medium enterprises (SMEs) in a transitional economy - From theory to practice: An operational model for Vietnamese SMEs, Journal of Sustainable Development, vol 1, issue 1, Canadian Center of Science and Education, Canada, pp. 113-121.
Balasooriya, A., Alam, Q., Coghill, K.A., 2008, Market-based reforms and privatization in Sri Lanka, International Journal of Public Sector Management, vol 21, issue 1, Emerald Group Publishing Limited, United Kingdom, pp. 58-73.
Samaratunge, R., Alam, Q., Teicher, J., 2008, Public sector reforms and accountability: The case of South and Southeast Asia, Public Management Review, vol 10, issue 1, Routledge, United Kingdom, pp. 101-126.
Mahmud, S., Alam, Q., Hartel, C.E.J., 2008, Skill shortage and underutilization of educated immigrants in the Australian labour market: A paradox, European Journal of Management, vol 8, issue 2, International Academy of Management, Russian Federation, pp. 155-167.
Nguyen, T.H., Alam, Q., Prajogo, D.I., 2008, State and market relationships: Public financial policy support for SMEs growth in Vietnam, International Review of Business Research Papers, vol 4, issue 2, World Business Institute, Melbourne Vic Australia, pp. 203-216.
Nguyen, T.H., Alam, Q., Prajogo, D.I., 2008, The impact of government policy on land accessibility and the development of SMEs in a transitional economy, Monash Business Review, vol 4, issue 2, Monash University ePress, Clayton Vic Australia, pp. 1-10.
Nguyen, T.H., Alam, Q., Prajogo, D.I., Duong, A.N., 2008, The importance of the state's entrepreneurial role, business support services, and technological assistances to the development of Vietnamese SMEs, International Business Research, vol 1, issue 4, Canadian Center of Science and Education, Canada, pp. 3-9.
Samaratunge, R., Alam, Q., Teicher, J., 2008, The new public management reforms in Asia: A comparison of South and Southeast Asian countries, International Review of Administrative Sciences, vol 74, issue 1, Sage Publications Ltd., United Kingdom, pp. 25-46.
Mahmud, S., Alam, Q., Hartel, C.E.J., 2008, The policy-practice dichotomy and the underutilization of skilled immigrants in Australia, Monash Business Review, vol 4, issue 3, Monash University ePress, Clayton Vic Australia, pp. 1-12.
Yusuf, M., Alam, Q., 2008, WTO TRIPS Agreement - Current state of pharmaceutical industry and policy options for Bangladesh, International Business Research, vol 1, issue 1, Canadian Center of Science and Education, Canada, pp. 135-146.
Alam, Q., Johnston, F., Miller, S., 2007, Industry partnerships in regional small and medium enterprises, Monash Business Review, vol 3, issue 2, Monash University ePress, Clayton Vic Australia, pp. 1-12.
Balasooriya, A., Alam, Q., Coghill, K.A., 2007, Ownership, competition and regulation under privatization policy: The Sri Lankan experience, International Review of Administrative Sciences, vol 73, issue 4, Sage Publications, UK, pp. 611-628.
Alam, Q., Mian, M.E.U., 2006, Foreign direct investment and development: The Bangladesh scenario, Monash Business Review, vol 2, issue 1, Monash University ePress, Clayton Vic Australia, pp. 1-9.
Azmat, F., Coghill, K.A., Alam, Q., 2006, Integrated governance: A key to sustainable private sector-led development in Bangladesh, Monash Business Review, vol 2, issue 1, Monash University ePress, Clayton Vic Australia, pp. 1-8.
Teicher, J., Alam, Q., Van Gramberg, B., 2006, Managing trust and relationships in PPPs: some Australian experiences, International Review of Administrative Sciences, vol 72, issue 1, Sage Publications Ltd, London UK, pp. 85-100.
Alam, Q., Robinson, M., Pacher, J., 2006, Public-sector reform: employment security and quality of decision making in the Australian Taxation Office, International Journal of Public Administration, vol 29, issue 9, Taylor & Francis Inc., Philadelphia USA, pp. 743-758.
Fernando, A., Alam, Q., Coghill, K.A., 2006, The effectiveness of the telecommunications regulatory regime: the case of Sri Lanka Telecom, Public Administration and Development, vol 26, issue 5, John Wiley & Sons Ltd, Chichester UK, pp. 383-393.
Robinson, M., Alam, Q., Pacher, J., 2005, Reshaping corporate culture in the Australian Taxation Office, Public Administration and Policy, vol 14, issue 1, HK Public Administration Association & Dept. of Public & Social Administration, City University HK, Hong Kong, pp. 1-18.
Alam, Q., Pacher, J., 2000, Impact of compulsory competitive tendering on the structure and performance of local government systems in the State of Victoria, Public Administration and Development, vol 20, issue 5, Jon Wiley & Sons Ltd, UK, pp. 359-372.
Majumdar, M.N., Alam, Q., 2009, Contextualisation and Adaptation of Corporate Social Responsibility Practices in the Asian Emerging Economies (AEEs), Proceedings of the 51st Annual Meeting of the Academy of International Business, 27 June 2009 to 30 June 2009, Academy of International Business, USA, pp. 1-30.
Mahmud, S., Alam, Q., Hartel, C.E.J., 2009, Integration of Skilled Immigrants into the Australian Labour Market - The Impending Issues, Proceedings of the 51st Annual Meeting of the Academy of International Business 2009, 17 June 2009 to 30 June 2009, Academy of International Business, San Diego, p. 1.
Alam, Q., Yusuf, M., Coghill, K.A., 2009, Liberalization and quality of service - The mobile phone sector of Bangladesh, Proceedings of the ANZIBA Conference 2009 - The Future of Asia-Pacific Business: Beyond the Crisis, 16 April 2009 to 18 April 2009, ANZIBA, Brisbane Qld Australia, pp. 1-30.
Yusuf, M., Alam, Q., Coghill, K.A., 2009, Politics, accumulation and mobile phone licensing - An untold story, Proceedings of International Conference on Business and Information 2009, 06 July 2009 to 08 July 2009, Academy of Taiwan Information Systems Research (ATISR), http://bai2009.org, pp. 1-22.
Alam, Q., Tariquzzaman, A., Yusuf, M., 2009, Securitization and subprime crisis: A critical analysis of the role of credit rating agencies, Proceedings of Business and Information, 06 July 2009 to 08 July 2009, Academy of Taiwan Information Systems Research, Online, pp. 1-22.
Alam, Q., Haque, M.Z.H., 2009, The impact of overseas training on human capital development: A study on the Bangladesh Civil Service, Proceedings of the 23rd ANZAM Conference 2009 - Sustainability Management and Marketing, 01 December 2009 to 04 December 2009, Promaco Converntions Pty Ltd for ANZAM 2009 Conference, Canning Bridge WA Australia, pp. 1-20.
Yusuf, M., Alam, Q., Coghill, K.A., 2009, The role of uniliteral liberalisation in promoting GATS Commitment: A case study of Bangladesh commitment in the mobile phone sector, Proceedings of the 23rd ANZAM Conference 2009 - Sustainability Management and Marketing, 01 December 2009 to 04 December 2009, Promaco Conventions Pty Ltd for ANZAM 2009 Conference, Canning Bridge WA Australia, pp. 1-20.
Alam, Q., Tariquzzaman, A., Yusuf, M., 2009, Unrestrained market, subprime crisis, and public intervention, Proceedings of the 23rd ANZAM Conference 2009 - Sustainability Management and Marketing, 01 December 2009 to 04 December 2009, Promaco Conventions Pty Ltd for ANZAM 2009 Conference, Canning Bridge WA Australia, pp. 1-21.
Majumdar, M.N., Alam, Q., Coghill, K.A., Samaratunge, R., 2008, Challenges of the corporate social responsibility practices in developing countries, Proceedings of the 22nd Australian and New Zealand Academy of Management Conference 2008: Managing in the Pacific Century, 2 December 2008 to 5 December 2008, Australian and New Zealand Academy of Management, Australia, pp. 1-23.
Sari, D., Alam, Q., Beaumont, N.B., 2008, Internationalisation and performance of Indonesian manufacturing exporting SMEs, Proceedings of the SME-Entrepreneurship Global Conference 2008 - Creating Sustainable Entrepreneurship Eco-system and High Performance SMEs, 03 July 2008 to 04 July 2008, Monash University, Australia, pp. 1-29.
Sari, D., Alam, Q., Beaumont, N.B., 2008, Internationalisation of small medium sized enterprises in Indonesia: Entrepreneur human and social capital, Proceedings of the 17th Biennial Conference of the ASAA - Is this the Asian Century?, 01 July 2008 to 03 July 2008, Monash University, http://arts.monash.edu.au/mai/asaa/index.php, pp. 1-12.
Hewege, C.R., Teicher, J., Alam, Q., Van Gramberg, B., 2008, Postmortem of Post-liberalisation SOE Governance in Sri Lanka: the Duality of Rational-Legal and Feudal Patrimony, Proceedigns of the Twelfth Annual Conference of the International Society for Public Management, 26 March 2008 to 28 March 2008, International Society for Public Management, Brisbane, pp. 1-26.
Nguyen, T.H., Alam, Q., Prajogo, D.I., 2008, Promoting SMEs in a Confucian and socialist market economy: Moving towards sustainability, Proceedings of the 17th Biennial Conference of the ASAA - Is this the Asian Century?, 01 July 2008 to 03 July 2008, Monash University, http://arts.monash.edu.au/mai/asaa/index.php, pp. 1-13.
Teicher, J., Alam, Q., Van Gramberg, B., Keddie, J.N., 2008, Realising the promise of e-governance in Bangladesh through an e-governance architecture, Proceedings of the Twelfth Annual Conference of the International Research Society for Public Management, 26 March 2008 to 28 March 2008, International Research Society for Public Management, Queensland, pp. 1-23.
Tariquzzaman, A., Alam, Q., Majumdar, M.N., 2008, Sub-prime crisis and its aftermath - A threat to global capitalism?, Proceedings of the 22nd Australian and New Zealand Academy of Management Conference 2008: Managing in the Pacific Century, 2 December 2008 to 5 December 2008, Australian and New Zealand Academy of Management, Sydney NSW Australia, pp. 1-20.
Alam, Q., Perry, M.R., Sohal, A.S., Zyngier, S.M., 2008, Sustainability issues in a cereal supply chain network, Proceedings of ANZAM Operations, Supply Chain & Services Management Symposium 2008: The Challenges and Opportunities of Operating in Complex Supply Chains, 08 June 2008 to 10 June 2008, Melbourne Operations Management Society, Parkville Vic Australia, pp. 1-10.
Nguyen, T.H., Alam, Q., Prajogo, D.I., Duong, A.N., 2008, The evolving relationships between the State, quality of business support services, H/R training, technology, and SMEs' development in Vietnam, Proceedings of the 2008 International Conference on Service Systems and Service Management: Exploring Service Dynamics with Science and Innovative Technology, 30 June 2008 to 2 July 2008, Clayton School of IT, Monash University, Clayton Vic Australia, pp. 155-160.
Nguyen, T.H., Alam, Q., Prajogo, D.I., 2008, The impact of government policy and land accessibility to the development of SMEs: Do industrial cluster and network models work in Vietnam?, Proceedings of the 2008 International Conference on Service Systems and Service Management: Exploring Service Dynamics with Science and Innovative Technology, 30 June 2008 to 2 July 2008, Clayton School of IT, Monash University, Clayton Vic Australia, pp. 204-211.
Nguyen, T.H., Alam, Q., Prajogo, D.I., 2008, The impact of government trade policy on SMEs' development and competitive advantages, Proceedings of the SME-Entrepreneurship Global Conference 2008 - Creating Sustainable Entrepreneurship Eco-system and High Performance SMEs, 03 July 2008 to 04 July 2008, Monash University, Australia, pp. 1-19.
Hartel, C.E.J., Alam, Q., Samaratunge, R., 2008, The process of cultural acculturation in multicultural workplaces: Experiences of professional immigrants from South Asia, Proceedings of the 22nd Australian and New Zealand Academy of Management Conference 2008: Managing in the Pacific Century, 2 December 2008 to 5 December 2008, Australian and New Zealand Academy of Management, Sydney NSW Australia, pp. 1-20.
Majumdar, M.N., Alam, Q., Coghill, K.A., Samaratunge, R., 2008, Understanding the corporate social responsibility practices in developing countries: A critical review of global models, Proceedings of the International Conference on Business and Economy, 06 November 2008 to 08 November 2008, Muntenia Publishing House, Romania, pp. 393-403.
Alam, Q., Perry, M.R., 2007, Application of knowledge management practices: A prerequisite for business competitiveness, Proceedings of the 8th International Research Conference on Quality Innovation and Knowledge Management, 12 February 2007 to 14 February 2007, Monash University, Melbourne Vic Australia, pp. 27-40.
Alam, Q., Mian, M.E.U., 2007, Foreign direct investment climate in Bangladesh: a paradox of policy and practice, Proceedings of the 8th International Research Conference on Quality Innovation and Knowledge Management, 12 February 2007 to 14 February 2007, Monash University, Melbourne Vic Australia, pp. 9-26.
Yusuf, M., Alam, Q., 2007, Implications of WTO-TRIPS on transitional economies: A case study of Bangladesh pharmaceutical industry, Proceedings of the 8th International Research Conference on Quality, Innovation and Knowledge Management, 12 February 2007 to 14 February 2007, Monash University, Melbourne Vic Australia, pp. 970-981.
Nguyen, T.H., Alam, Q., 2007, State and market relationships: Public financial policy support for SMEs growth in Vietnam, Proceedings of the 7th International Business Research Conference, 3 December 2007 to 6 December 2007, World Business Institute, Berwick Vic Australia, pp. 1-12.
Nguyen, T.H., Alam, Q., Perry, M.R., 2007, State versus market: The paradox of Vietnam's experience with SMEs, Proceedings of the 21st ANZAM 2007 Conference: Managing our Intellectual and Social Capital, 4 December 2007 to 7 December 2007, Promaco Conventions Pty Ltd, Bateman WA Australia, pp. i-17.
Nguyen, T.H., Alam, Q., 2007, The role of government, trade policy, regulatory reform and social entworks for SME development in Vietnam: A three-legged approach, Conference Program and Book of Abstracts of the 5th International Conference on Supply Chain Management and Information Systems in conjunction with ACKMIDS 2007: Theory Wedded to Practice, 9 December 2007 to 12 December 2007, Department of Management, Monash University, Melbourne Vic Australia, pp. 1-12.
Alam, Q., Yusuf, M., 2007, WTO TRIPS Agreement- current state of pharmaceutical industry and policy options for Bangladesh, Proceedings of the 21st ANZAM 2007 Conference: Managing our Intellectual and Social Capital, 4 December 2007 to 7 December 2007, Promaco Conventions Pty Ltd, Bateman WA Australia, pp. 1-17.
Hoque, A.S., Alam, Q., 2006, E-governance in Bangladesh: a study on the readiness of public management system, The Practice and Potential of E-Government and E-Governance: The South East Asian Experience - Conference Proceedings, 28 June 2006 to 29 June 2006, Department of Management, Monash University, Caulfield Vic Australia, pp. 1-35.
Azmat, F., Coghill, K.A., Alam, Q., 2006, E-government: a possible solution to the problems of the agricultural input market in Bangladesh?, The Practice and Potential of eGovernment and eGovernance: The South Asian Experience - Conference Proceedings, 28 June 2006 to 29 June 2006, Department of Management, Monash University, Caulfield East Vic Australia, pp. 1-17.
Mian, M.E.U., Alam, Q., Ali, Y., 2006, Foreign direct investment regime in Malaysia: can Bangladesh learn from it?, Advances in Global Business Research: Proceedings of the 2006 Academy for Global Business Advancement Third World Congress, 04 January 2006 to 06 January 2006, Inderscience Publishing Co., Switzwerland, pp. 300-309.
Balasooriya, A., Alam, Q., Coghill, K.A., 2006, Market-based reforms: an empirical analysis of privatization in Sri Lanka, Management: Pragmatism, Philosophy, Priorities: Proceedings of the 20th Annual Conference of the Australian and New Zealand Academy of Management, 06 December 2006 to 09 December 2006, ANZAM, Rockhampton Qld Australia, pp. 1-24.
Alam, Q., Mian, M.E.U., 2005, Determinants of foreign direct investment in developing countries: evidence from Bangladesh, The impact of multinational enterprises on the business and social environment and trade agreements in the Asian region, 10/11/2005 to 11/11/2005, Monash University, Melbourne Vic Australia, pp. 1-24.
Alam, Q., Samaratunge, R., As-Saber, S., Nyland, C., De Cieri, H.L., 2005, Globalisation and labour mobility in developing countries, The 2005 Australia and New Zealand International Business Academy (ANZIBA): Conference Proceedings, 10 November 2005 to 11 November 2005, ANZIBA, Melbourne Vic Australia, pp. 1-24.
Fernando, A., Alam, Q., Coghill, K.A., 2005, Globalization, liberalization and FDI: effectiveness of the telecommunications regulatory regime in Sri Lanka, The 2005 Australia and New Zealand International Business Academy (ANZIBA): Conference Proceedings, 10 November 2005 to 11 November 2005, Monash University, Melbourne Vic Australia, pp. 1-33.
Azmat, F., Coghill, K.A., Alam, Q., 2005, Integrated governance: a possible solution for a sustainable private sector led development in Bangladesh?, Business and Government in Bangladesh in the 21st Century: Proceedings, 07 November 2005 to 07 November 2005, Department of Management, Monash University, Caulfield East Vic Australia, pp. 1-24.
Fernando, A., Alam, Q., Coghill, K.A., 2005, Telecommunications sector in Sri Lanka: ineffectiveness of a new model of governance, Beyond Fragmented Government: Governance in the Public Sector: Proceedings of the Conference, 15 August 2005 to 17 August 2005, Centre for International Corporate Governance Research, Victoria University, Melbourne Vic Australia, pp. 1-26.
Perry, M.R., Alam, Q., 2005, The impact of global and local competitive factors on Small-to-Medium Enterprises in the Australian baking industry, Applications and synthesis in the global economy: Proceedings of the Seventh International Conference on Quality, Innovation and Knowledge Management, 16 February 2005 to 18 February 2005, Conference Management Office, Monash University, Clayton Vic Australia, pp. 487-494.
Alam, Q., Krishnan, P., 2005, Transferring knowledge and innovation management across borders: challenges for Australian business, Seventh International Research Conference on Quality Innovation and Knowledge Management: Application and Synthesis in the Global Economy, 16 February 2005 to 18 February 2005, Monash University Conference Management Office, Melbourne Vic Australia, pp. 1-11.
As-Saber, S., Samaratunge, R., Alam, Q., Nyland, C., 2004, Globalisation, social protection and international business: the South Asian experience, Cultures and Technologies in Asia: The paradigm shifts - Proceedings, 09 February 2004 to 13 February 2004, Monash Asia Institute, Clayton Vic Australia, pp. 1-6.
Alam, Q., 2003, Export capability of small and medium enterprises (SMEs): a study of North-central Victoria, Proceedings of the 17th ANZAM Conference: Surfing the Waves, 02 December 2003 to 05 December 2003, Promaco Conventions Pty Ltd, Canning Bridge WA Australia, pp. 1-13.
Teicher, J., Alam, Q., 2003, Management by public-private partnerships: the Australian experience, Proceedings of the 17th ANZAM Conference: Surfing the Waves, 2 December 2003 to 05 December 2003, Promaco Conventions Pty Ltd, Canning Bridge WA Australia, pp. 1-12.
Alam, Q., Anderson, E.A., Teicher, J., 2003, Public value through the purchaser-provider model: the Centrelink and DFaCS experience, Toward Public Value? Management & Employment for Outcomes: Proceedings, 24 November 2003 to 25 November 2003, Department of Managment, Monash University, Caulfield East Vic Australia, pp. 1-7.
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