Prof Julie Fisher - Researcher Profile

Julie Fisher

Address

Faculty of Information Technology
Level 6, Building H, Caulfield

Contact Details

Tel: +61 3 990 32621

Email: Julie.Fisher@monash.edu


Biography

IT responds to the feminine psyche

Focusing on the needs of users is paramount when it comes to designing good information systems. This is the underlying philosophy that Associate Professor Julie Fisher brings to her work developing information systems. Chief among her projects has been the national Breast Cancer Knowledge Online portal, which has provided a vital forum for health information to more than 70,000 users. More details on Julie's work can be found http://www.sims.monash.edu.au/staff/jfisher/

Julie says the development of a quality information system involves taking into account the psychology of design and personalising the structure to reflect the user’s way of thinking.

The Breast Cancer Knowledge Online (BCKO) portal has been designed to meet the breast cancer information requirements of women by matching their specific profiles with detailed descriptions of resources.

“The way we constructed the portal was unique and really pushed the boundaries in what was possible,” she says. Instead of catering for a general audience, the portal responds to demographic differences that shape varied needs, including age, educational levels, socio-economic backgrounds, stages of treatment, ethnicity and residential locations.

“For example, the system has been built to recognise that a woman in her seventies will have different concerns about the effects of mastectomy than a woman in her forties,” she explains. A younger woman might want more information about alternatives to a total mastectomy. Avoiding surgery may not be as important to an older woman.

With access to health information considered an important right, Julie says the thousands of people who have turned to the portal since it was established in 2004 drive her continuing commitment to the project.

“I’m more interested in how people think of and react with technology than how the technology works,” she says. Usability is often more a matter of design than capability, particularly in the IT world. Commonplace items frequently provide inspiration in her quest to create information systems that are easier for people to use.

Julie is also helping to design and implement long-term strategies that will encourage more women into the information and communication technology (ICT) sector through a project called Digital Divas. It is a collaboration between the Faculty of Education and Centre for Organisational and Social Informatics at Monash University, as well as researchers from Swinburne and Deakin Universities. The project is funded by an Australian Research Council (ARC) Linkage Grant.

The project centres on a schools-based intervention strategy to encourage girls to study ICT. Julie says there is a widening professional gap between women and men in this sector. The latest Australian data show the number of women working in ICT remained static at 18 per cent between 2006 and 2009. The number of female VCE students who chose this area as their first study preference has declined from just over 2000 in 2000 to 445 in 2010.
“It’s often an issue of critical mass. Girls studying ICT are more likely to feel isolated by the male majority, so they’re less likely to complete their studies.” The project is investigating which materials are most likely to stimulate girls’ interest, track their attitudes to ICT careers and determine how a program could be integrated into the curriculum.

But Julie says the focus of the project also extends beyond research to include the areas of welfare and advocacy. “It’s about changing perceptions and the way people look at IT, which is a very difficult thing to do,” she says.

Keywords

Human Factors Women and IT Gender and IT Girls and technology, healthcare information intelligent decision support metadata information provision internet b, usability, usability, e-health (particularly information provision), website usability website design usability testing internet based system small business int, women and IT, small business and technology

Qualifications

DOCTOR OF PHILOSOPHY
Institution: Monash University
Year awarded: 1999
BUSINESS (RESEARCH)
Institution: RMIT University
Year awarded: 1994
GRADUATE DIPLOMA OF COMPUTERS IN EDUCATION
Institution: State College of Victoria
Year awarded: 1989
GRADUATE DIPLOMA IN EDUCATION
Institution: La Trobe University
Year awarded: 1976
ARTS
Institution: La Trobe University
Year awarded: 1975

Publications

Books

McKemmish, S.M., Burstein, F.V., Faulkhead, S., Fisher, J.L., Gilliland, A.J., McLoughlin, I.P., Wilson, R. (eds), 2012, Information, Communication & Society - Special Issue: Working with Communities: Community Partnership Research in Information Technology, Management and Systems, Routledge, Abingdon England.

Linger, H., Fisher, J.L., Wojtkowski, W., Wojtkowski, W., Zupancic, J., Vigo, K., Arnold, J. (eds), 2004, Constructing the Infrastructure for the Knowledge Economy: Methods and Tools, Theory and Practice, Kluwer Academic Press/Plenum Publishers, New York NY USA.

Book Chapters

Fisher, J.L., 2011, Design considerations for usability testing complex electronic commerce websites: A perspective from the literature, in Usability of Complex Information Systems: Evaluation of User Interaction, eds Michael J. Albers and Brian Still, CRC Press, Boca Raton FL USA, pp. 157-177.

Fisher, J.L., Hirschheim, R., Jacobs, R.O.G., 2009, A story of IT outsourcing from early experience to maturity, in Information Systems Outsourcing: Enduring Themes, Global Challenges, and Process Opportunities, eds Rudy Hirschheim, Armin Heinzl and Jens Dibbern, Springer, Berlin Germany, pp. 147-174.

Lowry, G., Turner, R., Fisher, J.L., 2007, A dynamic structural model of education and skills requirements for careers in information systems: Perspective across gender and time, in Information Systems and Technology Education: From the University to the Workplace, eds Glenn R. Lowry and Rodney L. Turner, Information Science Publishing, Hershey PA USA, pp. 1-25.

Lynch, K., Fisher, J.L., 2007, Tomorrow's workforce today: What is required by information systems graduates to work in a collaborative information systems workplace?, in Information Systems and Technology Education: From the University to the Workplace, eds Glenn R. Lowry and Rodney L. Turner, Information Science Publishing, Hershey PA USA, pp. 311-326.

Burstein, F., McKemmish, S.M., Fisher, J.L., Manaszewicz, R., Malhotra, P., 2006, A role for information portals as intelligent decision support systems: Breast Cancer Knowledge Online experience, in Intelligent Decision-making Support Systems: Foundations, Applications and Challenges, eds Jatinder N.D. Gupta, Guisseppi A. Forgionne and Manuel Mora T., Springer, London UK, pp. 359-383.

Fisher, J.L., Burstein, F., McKemmish, S.M., Manaszewicz, R., 2006, Applying a user-centred design approach to building a personalised health information portal for decision support, in Creativity and Innovation in Decision Making and Decision Support, eds Frederic Adam, Patrick Brezillion, Sven Carlsson and Patrick Humphreys, Ludic Publishing, London UK, pp. 488-505.

Turner, R., Lowry, G., Fisher, J.L., 2005, A structural model of the information systems professional, in Information and communication technologies and real-life learning: New education for the knowledge society, eds Tom van Weert and Arthur Tatnall, Springer Science+Business Media, New York NY USA, pp. 243-253.

Kuzic, J., Fisher, J.L., Scollary, A., 2004, Enabling electronic business in the Australian banking, and finance industry, in Information Technology and EBusiness in the Financial Services: A Global Anthology of Case Studies and Analytical Research, eds Steven R Gordon, Ivy League Publishing Ltd, Marietta USA, pp. 170-214.

Fisher, J.L., 2003, Human factors and the systems development process, in Socio-Technical and Human Cognition Elements of Information Systems, eds Steve Clarke, Elaine Coakes, M. Gordon Hunter, Andrew Wenn, Information Science Publishing, Hersey USA, pp. 203-222.

Fisher, J.L., 2000, Technical communicators and their contribution to the systems development process, in Managing Global Communication in Science and Technology, eds Peter J. Hager and H. J. Scheiber, John Wiley & Sons, New York NY USA, pp. 3-19.

Journal Articles

McKemmish, S.M., Burstein, F.V., Manaszewicz, R., Fisher, J.L., Evans, J.E., 2012, Inclusive research design: Unravelling the double hermeneutic spiral, Information Communication and Society [P], vol 15, issue 7, Routledge, Abingdon England, pp. 1106-1135.

McKemmish, S.M., Burstein, F.V., Faulkhead, S., Fisher, J.L., Gilliland, A.J., McLoughlin, I.P., Wilson, R., 2012, Working with communities: Community partnership research in information technology, management and systems [Guest Editor's introduction], Information Communication and Society [P], vol 5, issue 7, Routledge, Abingdon England, pp. 985-990.

Lamp, J., Fisher, J., 2010, ERA distribution of information systems journals, Australasian Journal of Information Systems [P], vol 16, issue 2, Australasian Association for Information Systems, St Lucia Qld Australia, pp. 5-17.

Heslop, E.M., Weeding, S., Dawson, L.L., Fisher, J.L., Howard, A.P., 2010, Implementation issues for mobile-wireless infrastructure and mobile health care computing devices for a hospital ward setting, Journal Of Medical Systems [P], vol 34, issue 4, Springer, New York NY USA, pp. 509-518.

McKemmish, S.M., Manaszewicz, R., Burstein, F., Fisher, J.L., 2009, Consumer empowerment through metadata-based information quality reporting: The Breast Cancer Knowledge Online portal, Journal Of The American Society For Information Science And Technology [P], vol 60, issue 9, John Wiley & Sons Inc., Hoboken NJ USA, pp. 1792-1807.

Scheepers, H., Scheepers, R., Fisher, J.L., 2009, Electronic commerce publications and the implications for research quality output in Australia, Australasian Journal of Information Systems [P], vol 15, issue 2, Australian Computer Society, Sydney NSW Australia, pp. 7-21.

Fisher, J.L., Burstein, F., Lynch, K., Lazarenko, E.K., 2008, "Usability + usefulness = trust": An exploratory study of Australian health web sites, Internet Research, vol 18, issue 5, Emerald Group Publishing Limited, Bingley England, pp. 477-498.

Pier, C., Shandley, K., Fisher, J.L., Burstein, F., Nelson, M., Piterman, L., 2008, Identifying the health and mental health information needs of people with coronary heart disease, with and without depression., Medical Journal of Australia, vol 188, issue 12, Australasian Medical Publishing Company, Pyrmont NSW Australia, pp. S142-S144.

Craig, A., Lang, C., Fisher, J.L., 2008, Twenty years of Girls into Computing days: Has it been worth the effort?, Journal of Information Technology Education, vol 7, Informing Science Institute, Santa Rosa CA USA, pp. 339-352.

Fisher, J.L., Hirschheim, R., Jacobs, R.O.G., 2008, Understanding the outsourcing learning curve: A longitudinal analysis of a large Australian company, Information Systems Frontiers, vol 10, issue 2, Springer, Dordrecht Netherlands, pp. 165-178.

Fisher, J.L., Shanks, G., Lamp, J., 2007, A ranking list for information systems journals, Australasian Journal of Information Systems, vol 14, issue 1, Australian Computer Society, Sydney Austalia, pp. 5-18.

Fisher, J.L., Kautz, K., 2007, A special issue editorial - initiating a north-south dialog: A reflection of information systems research in Australia, Scandinavian Journal of Information Systems, vol 19, issue 1, University of Aalborg, Denmark Sweden, pp. 3-10.

Fisher, J.L., Scheepers, H., Scheepers, R., 2007, E-Commerce research in Australia: Inviting a comparative analysis, The Scandinavian Journal of Information Systems, vol 19, issue 1, University of Aalborg, Denmark, pp. 39-58.

Fisher, J.L., Craig, A., Bentley, J., 2007, Moving from a web presence to e-commerce: The importance of a business - web strategy for small-business owners, Electronic Markets, vol 17, issue 4, Routledge, United Kingdom, pp. 253-262.

Shackleton, P., Fisher, J.L., Dawson, L.L., 2006, E-government services in the local government context: an Australian case study, Business Process Management Journal: Developing Re-Engineering Towards Intergrated Process Management, vol 12, issue 1, Emerald Group Publishing Limited, Bradford England, pp. 88-100.

Lowry, G., Turner, R., Fisher, J.L., 2006, The contribution of employment satisfaction factors to recruiting, retaining and career development of information systems and technology professionals, The Review of Business Information Systems, vol 10, issue 1, The Clute Institute for Academic Research, Littleton USA, pp. 137-150.

Fisher, J.L., Craig, A., 2005, Developing business community portals for SMEs - issues of design, development and sustainability, Electronic Markets, vol 15, issue 2, Routledge, Abingdon UK, pp. 136-145.

Flores, S.B.F., Lynch, K.E., Fisher, J.L., 2005, Engaging the learner in multimedia applications: direct manipulation, International Journal of Learning, vol 11, Common Ground Publishing, Melbourne Vic Australia, pp. 29-37.

Shackleton, P., Fisher, J.L., Dawson, L.L., 2004, Internal and external factors impacting on e-Government maturity: a local government case study, Journal of Information Technology Cases and Appliation (JITCA), vol 6, issue 4, Ivy League Publishing, Georgia USA, pp. 36-50.

Fisher, J.L., 2001, User satisfaction and system success: Considering the development team, Australian Journal of Information Systems, vol 9, issue 1, University of Wollongong, Wollongong NSW Australia, pp. 21-29.

Conference Proceedings

Azyabi, N.G., Fisher, J.L., Tanner, K.J., Gao, C.S.J., 2012, Developing a theoretical framework for knowledge management strategic orientation among SMEs, Proceedings of the 16th Pacific-Asia Conference on Information Systems, 11 July 2012 to 15 July 2012, The University of Science, Vietnam National University, Ho Chi Minh City Vietnam, pp. 1-13.

De Silva, D., Burstein, F., Fisher, J.L., 2012, Supporting personalised content management in smart health information portals, Proceedings of the 23rd Australasian Conference on Information Systems, 03 December 2012 to 05 December 2012, Deakin University, Geelong Vic Australia, pp. 1-11.

Azyabi, N.G., Fisher, J.L., Tanner, K.J., Gao, C.S.J., 2012, The relationship between knowledge management strategic orientation and business strategic orientation among SMEs, Proceedings of the 23rd Australasian Conference on Information Systems, 03 December 2012 to 05 December 2012, Deakin University, Geelong Vic Australia, pp. 1-11.

Craig, A., Fisher, J.L., Forgasz, H.J., Lang, C., 2011, Evaluation framework underpinning the Digital Divas programme, Proceedings of the 16th Annual Conference on Innovation and Technology in Computer Science Education, 27 June 2011 to 29 June 2011, Association for Computing Machinery, New York NY USA, pp. 313-317.

Nguyen, B., Fisher, J.L., Burstein, F., Wilson, C.C., 2011, Taxonomy of usage problems for improving user-centric online health information provision, Proceedings of the 17th Americas Conference on Information Systems, 04 August 2011 to 08 August 2011, Association for Information Systems, Atlanta GA USA, pp. 1-11.

Craig, A., Fisher, J.L., Dawson, L.L., 2011, Women in ICT: Guidelines for evaluating intervention programmes, Proceedings of the 19th European Conference on Information Systems, 09 June 2011 to 11 June 2011, Aalto University, Helsinki Finland, pp. 1-12.

Lang, C., Craig, A., Fisher, J.L., Forgasz, H.J., 2010, Creating Digital Divas - Scaffolding perception change through secondary school and university alliances, Proceedings of the 2010 ACM SIGCSE Conference on Innovation and Technology in Computer Science Education, 26 June 2010 to 30 June 2010, Association for Computing Machinery, New York NY USA, pp. 38-42.

Lang, C., Craig, A., Fisher, J.L., Bennetts, K.S., Forgasz, H.J., 2010, Dualisms: What women say about working in ICT, Proceedings of the 21st Australasian Conference on Information Systems, 01 December 2010 to 03 December 2010, AIS Library, Brisbane Qld Australia, pp. 1-7.

Lazarenko, E.K., Burstein, F., Fisher, J.L., 2010, Exploring personalised features of health information websites - An empirical review, Proceedings of the 21st Australasian Conference on Information Systems, 01 December 2010 to 03 December 2010, AIS Library, Brisbane Qld Australia, pp. 1-10.

Schubert, P., Fisher, J.L., 2009, A blueprint for joint research between academia and industry, Proceedings of the 22nd Bled eConference, 14 June 2009 to 17 June 2009, University of Maribor, Kranj Slovenia, pp. 398-409.

Dawson, L.L., Fisher, J.L., Weeding, S., Heslop, E.M., Howard, A.P., 2009, Action research in emerging technologies in health information systems: Creating a mobile information enviroment in a hospital ward, Proceedings of the 8th European Conference on Research Methods in Business and Management, 22 June 2009 to 23 June 2009, Academic Publishing Limited, Reading UK, pp. 127-135.

Fisher, J.L., Burstein, F., Manaszewicz, R., Lazarenko, E.K., 2009, Health information portals: How can we improve the user's search experience?, Proceedings of the 17th European Conference on Information Systems, 08 June 2009 to 10 June 2009, European Conference on Information Systems, Verona Italy, pp. 1-13.

Craig, A., Dawson, L.L., Fisher, J.L., 2009, Measuring the success of intervention programmes designed to increase the participation rate by women in computing, Proceedings of the 17th European Conference on Information Systems, 08 June 2009 to 10 June 2009, European Conference on Information Systems, Verona Italy, pp. 1-13.

Leimstoll, U., Schubert, P., Fisher, J.L., 2008, ICT outsourcing in the Swiss SME sector: Conclusions and typical company clusters, Proceedings of the 16th European Conference on Information Systems, 09 June 2008 to 11 June 2008, National University of Ireland, Galway, Galway Ireland, pp. 1-13.

Fisher, J.L., Craig, A., Bentley, J., 2007, Assessing small-business owners' website implementation and business strategy, Proceedings of the Eighth International Research Conference on Quality, Innovation and Knowledge Management, 12 February 2007 to 14 February 2007, Department of Management, Monash University, Melbourne Vic Australia, pp. 374-383.

Fisher, J.L., Burstein, F., Lynch, K., Lazarenko, E.K., McKemmish, S.M., 2007, Health information websites: is the health consumer being well served?, Proceedings of Reaching New Heights: Americas Conference on Information Systems, 9 August 2007 to 12 August 2007, Association for Information Systems, Atlanta GA USA, pp. 1-10.

Craig, A., Fisher, J.L., Lang, C., 2007, ICT and girls: The need for a large scale intervention programme, Proceedings of the 18th Australasian Conference on Information Systems: Research Relevance and Rigour: Coming of Age, 5 December 2007 to 7 December 2007, The University of Southern Queensland, Toowoomba Qld Australia, pp. 761-769.

Schubert, P., Fisher, J.L., Leimstoll, U., 2007, ICT and innovation in small companies, Proceedings of the 15th European Conference on Information Systems, 7 June 2007 to 9 June 2007, University of St. Gallen, St Gallen, Switzerland, pp. 1226-1239.

Dattakumar, A., Fisher, J.L., Dawson, L.L., 2007, Issues in ICT in healthcare in Australia and India, Proceedings of the Eighth International Research Conference on Quality, Innovation and Knowledge Management, 12 February 2007 to 14 February 2007, Department of Management, Monash University, Melbourne Vic Australia, pp. 319-328.

Lamp, J., Milton, S.K., Dawson, L.L., Fisher, J.L., 2007, RQF publication quality measures: Methodological issues, Proceedings of the 18th Australasian Conference on Information Systems: Research, Relevance and Rigour: Coming of Age, 5 December 2007 to 7 December 2007, University of Southern Queensland, Toowoomba Qld Australia, pp. 478-486.

Fisher, J.L., Hirschheim, R., Jacobs, R., 2006, Delivery of IT services: a case study of outsourcing at Alpha corporation, Proceedings of the 14th European Conference on Information Systems, 12 June 2006 to 14 June 2006, IT University of Goteborg, Goteborg Sweden, pp. 1-13.

Fisher, J.L., Dawson, L.L., Weeding, S., Heslop, L.M., 2006, Implementing a mobile wireless environment in a hospital ward: encouraging adoption by nursing, EValues: Proceedings of the 19th Bled eConference, 5 June 2006 to 7 June 2006, Faculty of Organizational Sciences, University of Maribor, Bled Slovenia, pp. 1-10.

Fisher, J.L., Dawson, L.L., Hesslop, L.M., Weeding, S., 2006, Information management in the mobile hospital work domain, Proceedings of the 2nd International Conference on Information Management and Business, 13 February 2006 to 16 February 2006, University of Western Sydney, Sydney NSW Australia, pp. 297-306.

Moon, J.D., Fisher, J.L., 2006, The effectiveness of Australian medical portals: are they meeting the health consumers' needs?, EValues: Proceedings of the 19th Bled eConference, 5 June 2006 to 7 June 2006, Faculty of Organizational Sciences, University of Maribor, Bled Slovenia, pp. 1-12.

Shackleton, P., Fisher, J.L., Dawson, L.L., 2006, Victorian local government websites: tracking information provision and e-service maturity, Proceedings of the 17th Australasian Conference on Information Systems, 6 December 2006 to 8 December 2006, Australasian Association for Information Systems, Adelaide SA Australia, pp. 1-9.

Burley, E., Scheepers, H., Fisher, J.L., 2005, Diffusion of mobile technology in healthcare, Proceedings of Euro mGov 2005: From e-Government to m-Government, 10 July 2005 to 12 July 2005, Mobile Government Consortium International LLC, La Jolla USA, pp. 67-76.

Kuzic, J., Dawson, L.L., Fisher, J.L., Kuzic, M., 2005, Does the website navigational issues impact on company image?, Proceedings of the 2005 International Business Information Management Conference on Information Management in Modern Enterprise: Issues & Solutions, 05 July 2005 to 07 July 2005, International Business Information Management Association, New York NY USA, pp. 174-180.

Shackleton, P., Fisher, J.L., Dawson, L.L., 2005, From dog licences to democracy: local government approaches to e-service delivery in Australia, Proceedings of the 13th European Conference on Information Systems: Information Systems in a Rapidly Changing Economy, 26 May 2005 to 28 May 2005, Institute for Management of Information Systems University of Regensburg, Regensburg Germany, pp. 1-12.

Turner, R., Fisher, J.L., Lowry, G., 2005, Gender variations in a structural model of the information systems professional, Proceedings of the Ninth Pacific-Asia Conference on Information Systems (PACIS 2005), 07 July 2005 to 10 July 2005, The University of Hong Kong, Hong Kong China, pp. 1305-1315.

Dawson, L.L., Fisher, J.L., Heslop, E.M., 2005, Investigating the potential improvement of patient management systems in hospital ward settings using mobile, wireless technologies, Proceedings of Euro mGov 2005: From e-Government to m-Government, 10 July 2005 to 12 July 2005, Mobile Government Consortium International LLC, La Jolla USA, pp. 122-132.

Kuzic, J., Fisher, J.L., Scollary, A., Dawson, L.L., Kuzic, M., Turner, R., 2005, Modus vivendi of e-business, Proceedings of the Ninth Pacific-Asia Conference on Information Systems, 07 July 2005 to 10 July 2005, The University of Hong Kong, Hong Kong China, pp. 1192-1201.

Fisher, J.L., Bentley, J., Turner, R., Craig, A., 2005, SME myths: if we put up a website customers will come to us - why usability is important, 18th Bled eConference Proceedings: eIntegration in Action, 06 June 2005 to 08 June 2005, Moderna organizacija, Kranj Slovenia, pp. 1-12.

Burstein, F., Fisher, J.L., McKemmish, S.M., Manaszewicz, R., Malhotra, P., 2005, User centred quality health information provision: benefits and challenges, Proceedings of the Thirty-Eighth Annual Hawaii International Conference on System Sciences, 03 January 2005 to 06 January 2005, IEEE Computer Society, Los Alamitos CA USA, pp. 1-10.

Fisher, J.L., Bentley, J., Turner, R., Craig, A., 2004, A usability instrument for evaluating websites - navigation elements, OZCHI 2004 - Supporting Community Interaction: Possibilities and Challenges: Proceedings of the Conference, 22 November 2004 to 24 November 2004, University of Wollongong Press, Wollongong NSW Australia, pp. 1-12.

Dawson, L.L., Fisher, J.L., 2004, Considerations in systems development of applications for mobile devices: a case study, Constructing the Infrastructure for the Knowledge Economy: Proceedings of the 12th International Conference on Information Systems and Development, 29 August 2003 to 31 August 2003, Kluwer Academic/Plenum Publishers, New York NY USA, pp. 661-673.

Turner, R., Fisher, J.L., Lowry, G., 2004, Describing the IS professional with a structural model, Information Systems Adoption and Business Productivity: Proceedings of the Eighth Pacific Asia Conference on Information Systems, 08 July 2004 to 11 July 2004, Electronic Commerce Research Centre, National Sun Yat-sen University, Shanghai China, pp. 1032-1046.

Shackleton, P., Fisher, J.L., Dawson, L.L., 2004, E-government services: one local government's approach, Constructing the Infrastructure for the Knowledge Economy, 29 August 2003 to 31 August 2003, Kluwer Academic/Plenum Publishers, New York NY USA, pp. 581-592.

Shackleton, P., Fisher, J.L., Dawson, L.L., 2004, Evolution of local government e-Services: the applicability of e-Business maturity models, Proceedings of the Thirty-Seventh Annual Hawaii International Conference on System Sciences, 05 January 2004 to 08 January 2004, Institute of Electrical & Electronics Engineers Inc, Los Alamitos CA USA, pp. 1-9.

Fisher, J.L., Craig, A., 2004, From websites to portals: success factors for business community portals, Proceedings of the 12th European Conference on Information Systems, 14 June 2004 to 16 June 2004, Turku School of Economics and Business Administration, Turku Finland, pp. 1-12.

Fisher, J.L., Manaszewicz, R., McKemmish, S.M., Burstein, F., Malhotra, P., Moon, J., 2004, User-centric portal design for quality health information provision: Breast Cancer Knowledge Online, Managing New Wave Information Systems: Enterprise, Government and Society: Proceedings of the 15th Australasian Conference on Information Systems 2004, 01 December 2004 to 03 December 2004, School of Information Systems, University of Tasmania, Hobart TAS Australia, pp. 1-10.

Dawson, L.L., Fisher, J.L., 2004, Using PDAs for performance monitoring of clinical decision-making and supporting work practices for trainee anaesthetists, Decision Support in an Uncertain World: The 2004 IFIP International Conference on Decision Support Systems (DSS2004): Proceedings of the Conference, 01 July 2004 to 03 July 2004, Monash University, Melbourne Vic Australia, pp. 180-190.

Fisher, J.L., Bentley, J., Craig, A., Turner, R., 2004, Web site information design: what small business needs to know, Proceedings of the 12th European Conference on Information Systems, 14 June 2004 to 16 June 2004, Turku School of Economics and Business Administration, Turku Finland, pp. 1-12.

Malhotra, P., Burstein, F.V., Fisher, J.L., McKemmish, S.M., Anderson, J.M., Manaszewicz, R., 2003, Breast Cancer Knowledge On Line portal: an intelligent decision support system perspective, Delivering IT and e-Business Value in Networked Environments: Proceedings of the 14th Australasian Conference on Information Systems 2003, 26 November 2003 to 28 November 2003, Edith Cowan University, Perth WA Australia, pp. 1-11.

Kuzic, J., Scollary, A., Fisher, J.L., 2003, E-Business in the Communications Industry, Proceedings of the IADIS International Conference WWW/Internet 2003, 05/08/2003 to 08/08/2003, IADIS Press, Lisbon Portugal, pp. 3-10.

Retzer, S., Fisher, J.L., Lamp, J., 2003, Information Systems and Business Informatics: An Australian German Comparison, Proceedings of 14th Australasian Conference on Information Systems 2003, 26/11/2003 to 28/11/2003, Edith Cowan University, Perth WA Australia, pp. 1-9.

Scollary, A., Craig, A., Fisher, J.L., 2003, Overcoming the Adversity of Diversity: An Australian Story, Proceedings of the 9th Americas Conference on Information Systems, 04/08/2003 to 05/08/2003, Association for Information Systems, Florida USA, pp. 1540-1548.

Bentley, J., Fisher, J.L., Craig, A., 2003, The importance of information design for small business web sites, Charting a Future for SMEs: Evolution of Revolution? Proceedings of the 16th Annual Conference of the Small Enterprise Association of Australia and New Zealand, 28 September 2003 to 01 October 2003, Small Enterprise Association of Australia and New Zealand, Ballarat Australia, pp. 1-10.

Shackleton, P., Fisher, J.L., Dawson, L.L., 2003, Town Hall eGovernment: a study of local government electronic service delivery, Proceedings of 14th Australasian Conference on Information Systems 2003, 26/11/2003 - 28/11/2003, Edith Cowan University, Perth WA Australia, pp. 1-9.

Manaszewicz, R., Fisher, J.L., Williamson, C.M.C., McKemmish, S.M., 2002, Breast cancer knowledge online: Supporting the information needs of rurul women, Proceedings of IT in Regional Areas Conference 2002, 27/8/2002 to 29/8/2002, ITiRA Conference Committee, Rockhampton Qld Australia, pp. 398-407.

Fisher, J., Burstein, F.V., McKemmish, S.M., Manaszewicz, R., Anderson, J.M., Williamson, K., 2002, Building a user sensitive intelligent portal to breast cancer knowledge to meet diverse information needs, Enabling Organisations and Society Through Information Systems: Proceedings of the Thirteenth Australasian Conference on Information Systems, 04 December 2002 to 06 December 2002, School of Information Systems, Victoria University, Melbourne Vic Australia, pp. 685-697.

Dawson, L., Fisher, J., Scheepers, H., 2002, Defining the Mobile Work Domain, Enabling Organisations and Society Through Information Systems: Proceedings of the Thirteenth Australasian Conference on Information Systems, 04 December 2002 to 06 December 2002, School of Information Systems, Victoria University, Melbourne Vic Australia, pp. 569-579.

Kuzic, J., Fisher, J., Scollary, A., 2002, Electronic commerce benefits, challenges and success factors in the Australian banking and finance industry, Information Systems and the Future of the Digital Economy: Proceedings of the Xth European Conference on Information Systems, 06 June 2002 to 08 June 2002, University of Gdansk, Gdansk Poland, pp. 1607-1616.

Fisher, J., Craig, A., Bentley, J., 2002, Evaluating small business web sites - understanding users, Information Systems and the Future of the Digital Economy: Proceedings of the Xth European Conference on Information Systems, 06 June 2002 to 08 June 2002, University of Gdansk, Gdansk Poland, pp. 667-675.

Hawking, P., Fisher, J., 2002, The state of play of the websites of large Australian companies, Information Systems and the Future of the Digital Economy: Proceedings of the Xth European Conference on Information Systems, 06 June 2002 to 08 June 2002, University of Gdansk, Gdansk Poland, pp. 658-666.

McKemmish, S.M., Burstein, F., Fisher, J.L., Manaszewicz, R., 2002, Towards Meeting the Decision Support Needs of a Community via an 'Intelligent Portal': Breast Cancer Knowledge Online, Proceedings of the Tenth National Health Informatices Conference, 4/8/2002 to 6/8/2002, Health Informatics Society of Australia Ltd. (HISA), Bruswick East Vic Australia, pp. 1-8.

Fisher, J.L., Craig, A., Bentley, J., 2000, A Comparison of Business Owner and User Evaluations of Web Sites, Proceedings of the 11th Australasian Conference on Information Systems, 6/12/2000 to 8/12/2000, Queensland University of Technology, Brisbane Qld Australia, pp. 1-13.

Fisher, J.L., 2000, User Satisfaction and System Success: Considering the Development Team, Proceedings of the 11th Australasian Conference on Information Systems, 6/12/2000 to 8/12/2000, Queensland University of Technology, Brisbane Qld Australia, pp. 1-11.

Fisher, J., Arnott, D.R., 1998, An Example of the Analysis of Qualitative Case Study Data in Information Systems Research, Proceedings of 9th Australasian Conference on Information Systems, Sydney NSW, 29 Sep-2 Oct 1998, SIS, University of NSW, Sydney NSW Australia, pp. 215-226.

Other

Fisher, J.L., Lang, C., Craig, A., Forgasz, H., 2007, Report on the effectiveness of 'Girls Only' computer clubs in Australia, Victorian ICT for Women Network, http://www.vicictforwomen.com.au/www/html/201-computer-club-for-girls.asp, pp. 1-11.

Burstein, F., McKemmish, S.M., Fisher, J.L., Anderson, J.M., Manaszewicz, R., 2005, Breast Cancer Knowledge Online, Research Artefact/Website: http://www.bckonline.monash.edu.au/, Monash University, Caulfield East Vic Australia.

Craig, A., Fisher, J.L., Dawson, L.L., 2005, Evaluating intervention programs for women in IT, Qualitative Research in IT & IT in Qualitative Research, Institute for Integrated and Intelligent Systems (IIIS), Griffith University, Brisbane Qld Australia.

Fisher, J., 1999, Technical communicators and the delivery of effective business systems-an Australian perspective.

Teaching Commitment

Associate Dean Julie Fisher is the Chief Examiner for the following unit/s in the Faculty of IT;

  • FIT5152 -User interface design and usability

Activities

Administrative responsibilities

Associate Dean
Research
Faculty of Information Technology, Monash University

Faculty academic committee

Chair
Faculty Research Committee
Faculty of Information Technology, Monash University

Faculty executive committee

Member
Senior Leadership Team
Faculty of Information Technology, Monash University

Grants

Title:
Acquiring Physical Skills: Exploiting Games Technology to Teach Sign Language.
Investigators:
Ellis, K, Willoughby, L, Fisher, J, Rinehart, N, Ray, N
Funding:
(2011 - 2015). Australian Research Council (ARC).
(2011 - 2015). Deaf Children Australia.
(2011 - 2015). Victorian Deaf Society.
(2012 - 2016). Australian Research Council (ARC).
Title:
An intelligent, user-sensitive portal to breast cancer knowledge online.
Investigators:
McKemmish, S, Williamson, C, Burstein, F, Fisher, J, Anderson, J, Lockwood, S
Funding:
(2002 - 2006). Australian Research Council (ARC).
(2002 - 2006). Breast Cancer Action Group.
(2002 - 2006). BreastCare Victoria.
(2002 - 2010). Australian Research Council (ARC).
(2008 - 2012). Australian Research Council (ARC).
(2008 - 2012). Breast Cancer Action Group.
Title:
Breast Cancer Knowledge Online (BCKOnline) Portal.
Investigators:
Burstein, F, Fisher, J
Funding:
(2011 - 2015). Telematics Trust.
Title:
Digital Divas: Designing approaches to enthuse girls' interest in ICT studies and ICT careers.
Investigators:
Fisher, J, Lang, C, Forgasz, H, Craig, A, Ellul, R, Harlos, B, McLeod, A
Funding:
(2009 - 2013). Australian Computer Society.
(2009 - 2013). Australian Research Council (ARC).
(2009 - 2013). Brentwood Secondary College.
(2009 - 2013). Department of Education and Early Childhood Development.
(2009 - 2013). Netspace Online Systems.
(2009 - 2013). Victorian Women in ICT Network Inc.
(2010 - 2014). Australian Research Council (ARC).
Title:
Digital Divas: Putting the 'Wow' back into IT for girls.
Investigators:
Fisher, J, Forgasz, H
Funding:
(2008 - 2012). Monash University.
Title:
Enhancing patient Management at the Point of Care Usxing Electronic-Based Clinical Pathways.
Investigators:
Dawson, L, Plummer, V, Fisher, J
Funding:
(2008 - 2012). Monash University.
Title:
Enhancing patient management and clinical systems in hospital ward settings using mobile, wireless technologies.
Investigators:
Dawson, L, Fisher, J, Howard, A, Rothfield, A
Funding:
(2004 - 2008). Australian Research Council (ARC).
(2004 - 2008). NEC.
(2004 - 2008). Southern Health.
(2004 - 2010). Australian Research Council (ARC).
(2004 - 2011). NEC.
(2008 - 2012). Australian Research Council (ARC).
(2008 - 2012). NEC.
Title:
Enhancing patient management at point of care using electronic-based clinical pathways.
Investigators:
Dawson, L, Plummer, V, Weeding, S, Fisher, J, Ribbons, R, Harlem, T
Funding:
(2009 - 2013). Australian Research Council (ARC).
(2009 - 2013). Fraser & Jenkinson P/L trading as Print Media Group.
(2009 - 2013). NEC Business Solutions.
(2009 - 2013). Peninsula Health.
(2010 - 2014). Australian Research Council (ARC).
(2010 - 2014). Fraser & Jenkinson P/L trading as Print Media Group.
(2010 - 2014). NEC Business Solutions.
(2012 - 2016). Australian Research Council (ARC).
Title:
Epworth Eastern e-prescribing initiative.
Investigators:
Dawson, L, Fisher, J, Plummer, V, Howard, A
Funding:
(2007 - 2012). NEC.
Title:
Evaluation of heart health online: a program to assist GPs to manage depression and related illnesses in patients with coronary heart disease.
Investigators:
Burstein, F, Pier, C, Piterman, L, Fisher, J, Tonkin, A, Klein, B, Murphy, A
Funding:
(2008 - 2012). Beyond Blue: the national depression initiative.
Title:
Extending the functionality, sustainability and usefulness of the Breast Cancer Knowledge Online Portal (BCKOnline).
Investigators:
Fisher, J, McKemmish, S, Burstein, F
Funding:
(2010 - 2014). Helen Macpherson Smith Trust.
Title:
Lightweight Laptops to be used by staff as their travel computer, for meetings, conferences, presentations and data collection.
Investigators:
Lynch, K, Fisher, J
Funding:
(2004 - 2007). Collier Charitable Fund.
(2004 - 2008). Monash University.
Title:
Research on the potential of using a Facebook Game Application for Informal Learning in the Pacific.
Investigators:
Fisher, J
Funding:
(2011 - 2015). Commonwealth of Learning (Canada).
Title:
Smart Information Portals: Meeting knowledge and decision support needs of health care consumers for quality online information.
Investigators:
Burstein, F, Warren, J, McKemmish, S, Fisher, J
Funding:
(2006 - 2009). Monash University.
(2006 - 2010). Australian Research Council (ARC).

Postgraduate Research Supervisions

Current Supervision

Program of Study:
(DOCTORATE BY RESEARCH).
Thesis Title:
Evaluating the Effectiveness of Mobile Technology Adoption and Usage at Australian Aged Care Facilit.
Supervisors:
Burstein, F (Joint), Fisher, J (Joint-co).
Program of Study:
(DOCTORATE BY RESEARCH).
Thesis Title:
IFinding and applying mainstram technology solutions for people with disabilities.
Supervisors:
Ellis, K (Main), Fisher, J (Associate).
Program of Study:
(DOCTORATE BY RESEARCH).
Thesis Title:
Improving and sustaining Health Information Portals through the exploration of usage..
Supervisors:
Burstein, F (Main), Fisher, J (Associate), Wilson, C (Associate).
Program of Study:
(DOCTORATE BY RESEARCH).
Thesis Title:
Knowledge Management Strategic Orientation in SMEs.
Supervisors:
Fisher, J (Joint-co), Tanner, K (Joint), Gao, C (Associate).

Completed Supervision

Student:
Craig, A.
Program of Study:
Attracting women to computing: a framework for evaluating intervention programmes. (PHD) 2008.
Supervisors:
Fisher, J (Main), Dawson, L (Associate).
Student:
Dattakumar, A.
Program of Study:
Adoption of ICT by Clinicians in Healthcare: A Comparative Study of Australia and India. (Masters) 2007.
Supervisors:
Dawson, L (Joint), Fisher, J (Joint-Co).
Student:
Dattakumar, A.
Program of Study:
Adoption of telemedicine in India: perceptions of decision makers and clinicians. (PHD) 2011.
Supervisors:
Fisher, J (Main), Dawson, L (Associate).
Student:
Dora, S.
Program of Study:
A Business Model for Determining Business Requirements. (Masters) 2006.
Supervisors:
Cheung, Y (Joint-Co), Fisher, J (Joint).
Student:
Fernando, J.
Program of Study:
An analysis of current clinician practices while using health information system security in Australian public hospitals. (PHD) 2008.
Supervisors:
Dawson, L (Main), Fisher, J (Associate).
Student:
Grigsby, S.
Program of Study:
A context sensitive, advisory decision support approach for mobile, knowledge based, time critical environments. (PHD) 2009.
Supervisors:
Burstein, F (Main), Fisher, J (Associate).
Student:
Hillier, M.
Program of Study:
T.O.P2 systemic perspectival thinking: a multiple perspectives thinking tool for complex human activity problems evaluated via systems criteria. (PHD) 2008.
Supervisors:
Fisher, J (Main).
Student:
Lazarenko, E.
Program of Study:
The role of user expectations in design and development of personalised health information websites and portals. (PHD) 2010.
Supervisors:
Burstein, F (Joint-Co), Fisher, J (Joint).
Student:
Lynch, K.
Program of Study:
COLLABORATIVE WORK SKILLS FOR THE BEGINNING IS PROFESSIONAL. (PHD) 2004.
Supervisors:
Fisher, J (Joint), Gunstone, R (Joint-Co).
Student:
Manaszewicz, R.
Program of Study:
'Different time, different place': an exploratory study of information use by women with advanced breast cancer. (PHD) 2009.
Supervisors:
Fisher, J (Main), Wright, S (Joint).
Student:
Moon, J.
Program of Study:
Intelligent Portals: Supporting Medical Information Needs. (Masters) 2004.
Supervisors:
Fisher, J (Main), Burstein, F (Associate).
Student:
Shackleton, P.
Program of Study:
Town hall egovernment: a model for web-based service delivery. (PHD) 2006.
Supervisors:
Fisher, J (Main), Dawson, L (Associate).
Student:
Sheard, J.
Program of Study:
An investigation of student behaviour in web-based learning environments. (PHD) 2006.
Supervisors:
Hurst, A (Main), Fisher, J (Associate).
Student:
Turner, R.
Program of Study:
The development of a two-stage regression model describing the IS graduate. (PHD) 2007.
Supervisors:
Fisher, J (Main), Dawson, L (Associate).