Dr Yen Cheung - Researcher Profile

Biography

Yen works in the Faculty of Information Technology at Monash University as a Senior Lecturer.

Yen Cheung graduated top of her class with an honours degree in Data Processing from Loughborough University of Technology, UK in 1986 and completed her doctorate in Engineering at the University of Warwick, UK in 1991. Her PhD study addressed the application of AI planning to assembly process planning. Between 1988-1994, she worked at the Warwick Manufacturing Group (WMG), University of Warwick where she was responsible for the AI and IT courses in the Master programs in IT for Manufacture and Engineering Business Management. From 1988, she supervised to completion a large number of academic and industrial projects mainly in the areas of applied IT and AI in manufacturing. After moving to Australia in 1994, she joined the former School of Business Systems at Monash University. Her teaching responsibilities at Monash University include Management Information Systems for the MBA program at the Business School (1995-1997), Database Management Systems, Computer programming for Business, Systems Analysis and Design, Intelligent Decision Support Systems, Business Process Design, Modelling and Simulation. Her current research interests are in the areas of Collaborative Networks such as Electronic Markets, Intelligent Business Systems and application of Social Media. At Monash, she has supervised a number of postgraduate research projects to completion as well as actively publishing in both conferences and journals.

Keywords

Collaborative Networks, Collaborative Networks,, Electronic Markets, Electronic Markets, Social Media, Intelligent Business Systems, Social Media

Qualifications

PHD ENGINEERING

Institution: Warwick University

Year awarded: 1991

Publications

Book Chapters

Cheung, Y.P., Hinde, C., 2000, Economic Modelling with a General Purpose GA, in Advances in Intelligent Systems Theory and Applications, IOS Press, Amsterdam Netherlands, pp. 96-101.

Lloyd-Walker, B., Cheung, Y.P., 2000, Performance Measures and Future Performance, in Performance Measurement - Past, Present and Future, Cranfield University, Cranfield UK, pp. 339-346.

Cheung, Y.P., Milne, B.J., Willis, R.J., 1998, Software Benchmarks Based on Function Point Analysis, in Business Systems Research Vol I, School of Business Systems, Clayton Vic Australia, pp. 114-125.

Cheung, Y.P., Kota N., Bal, J., 1997, An Appraisal of Process Analysis Tools for Process Improvement and Re-engineering, in Business Systems Research, Vol 2, Department of Business Systems, Clayton Vic Australia, pp. 255-263.

Lloyd-Walker, B., Cheung, Y.P., 1997, Technology-supported Change in the Australian Banking Industry, in Business Systems Research, Vol 1, Department of Business Systems, Clayton Vic Australia, pp. 333-340.

Journal Articles

Hinde, C.J., Bani-Hani, A.I., Jackson, T.W., Cheung, Y.P., 2012, Evolving polynomials of the inputs for decision tree building, Journal of Emerging Technologies in Web Intelligence [P], vol 4, issue 2, Academy Publisher, Oulu Finland, pp. 198-203.

Al-Mutawah, K., Lee, V.C., Cheung, Y.P., 2009, A new multi-agent system framework for tacit knowledge management in manufacturing supply chains, Journal of Intelligent Manufacturing, vol 20, issue 5, Springer, Dordrecht GZ Netherlands, pp. 593-610.

Martin, I.O., Cheung, Y.P., 2005, Business process re-engineering pays after enterprise resource planning, Business Process Management Journal, vol 11, issue 2, Emerald Group Publishing Limited, United Kingdom, pp. 185-197.

Martin, I.L., Cheung, Y.P., 2002, Change management at Mobil Oil Australia, Business Process Management Journal, vol 8, issue 5, Emerald, Bradford UK, pp. 447-461.

Martin, I.L., Cheung, Y.P., 2000, SAP and Business Process Re-engineering, Business Process Management Journal, vol 6 no 2, MCB University Press, Bradford UK, pp. 113-121.

Lloyd-Walker, B., Cheung, Y.P., 1999, Project Teams and Change in the Australian Banking Industry, The Journal of Workplace Learning: Employee Counselling Today, vol 11 issues 1 & 2, MCB University Press, Bradford UK, pp. 33-37.

Cheung, Y.P., Willis, R.J., Milne, B.J., 1999, Software Benchmarks Using Function Point Analysis, Benchmarking: An International Journal, vol 6 no 3, MCB University Press, Bradford UK, pp. 269-279.

Lloyd-Walker, B., Cheung, Y.P., 1998, IT to Support Service Quality Excellence in the Banking Industry, Managing Service Quality Journal, vol 8 no 5, MCB University Press, Bradford UK, pp. 350-358.

Cheung, Y.P., Bal, J., 1998, Process Analysis Techniques and Tools for Business Improvements, Business Process Management Journal, vol 4 no 4, MCB University Press, Bradford UK, pp. 274-290.

Conference Proceedings

Algarni, F.A., Cheung, Y.P., Lee, V.C., 2012, The relationship between complementary services and service system value creation: A case study of eMartketplaces in Saudi Arabia, Proceedings of the 2012 Seventh International Conference on Knowledge, Information and Creativity Support Systems, 8 November 2012 to 10 November 2012, IEEE Computer Society, Los Alamitos CA USA, pp. 211-215.

Hinde, C.J., Bani-Hani, A.I., Jackson, T.W., Cheung, Y.P., 2011, Evolving the input space for decision tree building, Proceedings of the International Conference on Information & Communication Systems, 22 May 2011 to 24 May 2011, Jordan University of Science & Technology, Irbid Jordan, pp. 48-52.

Algarni, F.A., Cheung, Y.P., Lee, V.C., 2011, Towards an explanatory model of eMarketplaces utilization: A case study of Saudi Arabia, Proceedings of the 13th International Conference on Enterprise Information Systems, 8 June 2011 to 11 June 2011, SciTePress, Lisboa Portugal, pp. 63-75.

Cheung, Y.P., Lee, V.C., Scheepers, H., Bal, J., 2010, A case of sharing competences via a collaborative digital network, Proceedings of the 5th IEEE International Conference on Management of Innovation and Technology, 02 June 2010 to 05 June 2010, IEEE TMC Singapore Chapter, Singapore, pp. 1067-1072.

Cheung, Y.P., Scheepers, H., Swift, M., Lee, V.C., Bal, J., 2010, A competence-based collaborative network: The West Midlands Collaborative Commerce Marketplace, Proceedings of the 11th IFIP WG 5.5 Working Conference on Virtual Enterprises, 11 October 2010 to 13 October 2010, Springer, Berlin Germany, pp. 380-387.

Che Mat, N.A., Cheung, Y.P., Scheepers, H., 2010, Selecting partners for collaborative networks: Mixed methods approach, Proceedings of the 12th International Conference on Enterprise Information Systems (ICEIS 2010), 8 June 2010 to 12 June 2010, SciTePress - Science and Technology Publications, Setubal Portugal, pp. 122-128.

Zeeshan, S.A.Z., Cheung, Y.P., Scheepers, H., 2009, Influencing factors for the adoption of m-commerce applications: A multiple case study, Proceedings of the 11th International Conference on Enterprise Information Systems (ICEIS 2009), 6 May 2009 to 10 May 2009, INSTICC Press, Setubal Portugal, pp. 53-60.

Che Mat, N.A., Cheung, Y.P., Scheepers, H., 2009, Partner selection: Criteria for successful collaborative network, Proceedings of the 20th Australasian Conference on Information Systems (ACIS 2009), 2 December 2009 to 4 December 2009, Australasian Conference on Information Systems, Melbourne Vic Australia, pp. 631-641.

Che Mat, N.A., Cheung, Y.P., Scheepers, H., 2008, A framework for partner selection criteria in virtual enterprises for SMEs, Proceedings of the 2008 International Conference on Service Systems and Service Management, 30 June 2008 to 2 July 2008, Clayton School of IT, Monash University, Melbourne Vic Australia, pp. 586-592.

Cheung, Y.P., Bal, J., 2008, Collaborative networks: Innovation for competitiveness, Proceedings of the 13th International Conference on ISO 9000 and TQM, 24 March 2008 to 26 March 2008, APBEST Academy, Hong Kong, pp. 1-7.

Zeeshan, S.A.Z., Cheung, Y.P., Scheepers, H., 2007, A research model to investigate influencing factors of inter-organizational collaboration for mobile-commerce, Proceedings of the 13th Asia Pacific Management Conference, 18 November 2007 to 20 November 2007, Monash University, Melbourne Vic Australia, pp. 242-251.

Al-Mutawah, K., Lee, V.C., Cheung, Y.P., 2007, Corporate culture: A new challenge to e-supply chain management systems, Proceedings of the Ninth International Conference on Enterprise Information Systems, 12 June 2007 to 14 June 2007, INSTICC, Portugal, pp. 279-282.

Zeeshan, S.A.Z., Cheung, Y.P., Scheepers, H., 2007, Developing a collaborative organizational mobile-commerce model, Proceedings of the International Conference on Business and Information 2007, 11 July 2007 to 13 July 2007, Academy of Taiwan Information Systems Research, http://ibacnet.org/bai2007/proceedings/Pages/Paper.htm, pp. 1-9.

Cheung, Y.P., Seng, D.Y.P., Scheepers, H., Bal, J., 2007, Stakeholders' values in collaborative commerce marketplaces, Proceedings of the 2007 International Conference on Service Systems and Service Management, 9 June 2007 to 11 June 2007, IEEE, China, pp. 799-804.

Cheung, Y.P., Seng, D.Y.P., Bal, J., 2007, Value creation for SMES using collaborative commerce marketplaces, Proceedings of the Ninth International Conference on Enterprise Information Systems, 12 June 2007 to 16 June 2007, INSTICC, Portugal, pp. 63-71.

Seng, D.Y.P., Cheung, Y.P., Bal, J., Lee, V.C., 2006, A business model for collaborative commerce marketplace, Proceedings of the 17th Australasian Conference on Information Systems (ACIS 2006), 06 December 2006 to 08 December 2006, Australasian Association for Information Systems, Adelaide SA Australia, pp. 1-8.

Al-Mutawah, K., Lee, V.C., Cheung, Y.P., 2006, An intelligent algorithm for modeling and optimizing dynamic supply chains complexity, Proceedings of the International Conference on Intelligent Computing (ICIC 2006), 16 August 2006 to 19 August 2006, Springer-Verlag, Germany, pp. 975-980.

Al-Mutawah, K., Lee, V.C., Cheung, Y.P., 2006, Modeling supply chain complexity using a Distributed Multi-objective Genetic Algorithm, Proceedings of the International Conference on Computational Science and Its Applications (ICCSA 2006), 8 May 2006 to 11 May 2006, Springer-Verlag, Germany, pp. 586-595.

Cheung, Y.P., Martin, I.O., Chan, M., 2005, Applying process modelling to business case development, Proceedings of the 10th International Conference on ISO 9000 & TQM, 28 March 2005 to 30 March 2005, Hong Kong Book of Registration Office Cataloguing in Publication Data, Hong Kong, pp. 1-7.

Hinde, C.J., Cheung, Y.P., 2005, Data mining in continuous data sets, Proceedings of the 2005 UK Workshop on Computational Intelligence UKCI 2005, 05 September 2005 to 07 September 2005, Birbeck University of London, London UK, pp. 52-60.

Cheung, Y.P., Martin, I.O., Chan, M., 2004, Sustaining competitive advantages in mergers and acquisitions, Proceedings of the 2004 IEEE International Engineering Management Conference, 18 October 2004 to 21 October 2004, Institute of Electrical and Electronics Engineers, Inc., Piscataway USA, pp. 183-187.

Hang, C.W., Cheung, Y.P., 2003, Using a GA adaptor in multi-applications, Proceedings of the International Conference on Computational Science (ICCS 2003), 2 June 2003 to 4 June 2004, Springer-Verlag, New York USA, pp. 839-848.

Martin, I.L., Cheung, Y.P., 2002, Managing change after ERP, Proceedings of the 7th International Conference on ISO 9000 & TQM: Change Management, 02 April 2002 to 04 April 2002, Hong Kong Baptist University, Hong Kong China, pp. 56-62.

Cheung, Y.P., Hang, C.W., 2002, Strategic pricing using genetic algorithm, Proceedings of the IASTED International Conference: Artificial and Computational Intelligence, 25 September 2002 to 27 September 2002, ACTA Press, Anaheim USA, pp. 280-285.

Martin, I.O., Cheung, Y.P., 2001, Change Management at Mobil Oil Australia, Proceedings of the Thirty-Fourth Annual Hawaii International Conference on System Sciences, 03/01/2001 to 06/01/2001, IEEE, Los Alamitos CA USA, pp. 1-10.

Wong, W.S., Cheung, Y.P., 2000, Modelling Pricing Strategies in a Genetic Algorithm, Proceedings of International Conference on Artificial Intelligence in Science and Technology(AISAT 2000), 17/12/2000 to 20/12/2000, University of Tasmania, Hobart Tas Australia, pp. 50-55.

Bal, J., Cheung, Y.P., 1999, Managing turbulence in the supply chain, 4th International Conference on ISO9000 & TQM, Hong Kong April, Hong Kong Baptist University, Hong Kong, pp. 248-254.

Willis, R.J., Martin, I., Cheung, Y.P., 1999, SAP and business re-engineering, 4th International Conference on ISO9000 & TQM, Hong Kong April, Hong Kong Baptist University, Hong Kong, pp. 363-368.

Lloyd-Walker, B., Cheung, Y.P., 1999, Stategy, service quality and customer expectations: The Australian banking industry's response, 4th International Conference on ISO9000 & TQM, Hong Kong April, Hong Kong Baptist University, Hong Kong, pp. 769-774.

Huxford, S.B., Bedingfield, S.E., Cheung, Y.P., 1998, Co-Evolution of Market Place Participants Subject to a Multinomial Logit Market Share Model, International Conference on Computational Intelligence and Muldimedia Applications 1998, Monash Gippsland 9-11 February 1998, World Scientific Publishing Co., Singapore, pp. 537-542.

Lloyd-Walker, B., Cheung, Y.P., 1998, Supported Change in the Australian Banking Industry, ISO9000 & Total Quality Management, Hong Kong 14-16 April, Hong Kong Baptist University, Hong Kong, pp. 560-566.

Cheung, Y.P., Bedingfield, S.E., Huxford, S.B., 1997, Monitoring and Interpreting Evolved Behaviours in an Oligopoly, Proceedings of the IEEE Conference on Evolutionary Computation, Indianapolis, April 13-16, IEEE, New Jersey USA, pp. 692-701.

Bedingfield, S.E., Huxford, S.B., Cheung, Y.P., 1997, Simulating Pricing Behaviours Using a Genetic Algorithm, Lecture Notes in Computer Science, Manchester, April 7-11th, Springer Verlag, London UK, pp. 43-46.

Teaching Commitment

Dr Cheung is the Chief Examiner for the following units in the Faculty of IT;

• FIT2006 - Business process modelling and workflow
• FIT5160 - Business process modelling, design and simulation

 In 2011, Yen is teaching the following unit/s;

• FIT2006 - Business process modelling and workflow
• FIT2001 - Systems development
• FIT5160 - Business process modelling, design and simulation

Postgraduate Research Supervisions

Current Supervision

Program of Study:

(MASTER'S BY RESEARCH).

Thesis Title:

Commercial Associativity and Electronic Commerce: A Strategic Proposal for small and medium enterprises from the wine industry in central zone of Chile.

Supervisors:

Cheung, Y (Main), Lee, V (Associate).

Program of Study:

(DOCTORATE BY RESEARCH).

Thesis Title:

Investigating into eMarketplaces lifecycle issues: Evidence from Saudi Arabia.

Supervisors:

Cheung, Y (Joint-co), Lee, V (Joint).

Completed Supervision

Student:

Al-Mutawah, K.

Program of Study:

A study of corporate culture compatibility on supply chain performance. (PHD) 2009.

Supervisors:

Lee, V (Main), Cheung, Y (Associate).

Student:

Dora, S.

Program of Study:

A Business Model for Determining Business Requirements. (Masters) 2006.

Supervisors:

Cheung, Y (Joint-Co), Fisher, J (Joint).

Student:

Hang, C.

Program of Study:

Strategic Pricing Using Genetic Algorithm. (Masters) 2002.

Supervisors:

Cheung, Y (Main).

Student:

Lloyd-Walker, B.

Program of Study:

IT AND ORGANISATIONAL PERFORMANCE I THE AUSTRALIAN RANKING INDUSTRY. (PHD) 2000.

Supervisors:

Cheung, Y (Main), Flitman, A (Associate).

Student:

Loke, E.

Program of Study:

BUSINESS PROCESS REENGINEERING WITH SAP R/3. (Masters) 2000.

Supervisors:

Cheung, Y (Main).

Student:

Wong, W.

Program of Study:

Petroleum Pricing Modelling Using The Two-Population GA Model. (Masters) 2005.

Supervisors:

Cheung, Y (Main).

Student:

Zeeshan, S.

Program of Study:

Factors influencing the adoption of m-commerce applications: A case of SMS for client communication.. (Masters) 2009.

Supervisors:

Cheung, Y (Main), Scheepers, H (Joint).