Faculty of Information Technology
Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.
Business processes must be designed to ensure that they are effective and meet customer requirements. A well-designed process will improve efficiency and deliver greater productivity. This unit will introduce students to analytical tools that can be used to model, analyse, understand and design business processes. Students will also gain hands-on experience in using simulation software as a tool for analysing business processes.
On successful completion of this unit, students should be able to:
Examination (3 hours): 60%; In-semester assessment: 40%
Minimum total expected workload equals 12 hours per week comprising:
(a.) Contact hours for on-campus students:
(b.) Additional requirements (all students):
See also Unit timetable information
Dr Yen Cheung
FIT9131 or FIT5131 or FIT9004 or FIT9017 or a least one quantitative unit such as mathematics or statistics at undergraduate level