This unit provides both a theoretical and practical overview of real time enterprise systems. Real time enterprise systems are configurable information systems packages, implemented on-line that integrate people, technology and information processing. The three integrated processes within and across functional areas are seamlessly interconnected and almost time-lag free in an organisation. Topics include systems and technology background, ES evolution, ES lifecycle, implementation and configuration, ES and electronic commerce and ES success and failure factors. The theoretical component will be augmented by detailed case studies which focus on problems faced by real-life companies. For the practical component, laboratory exercises using a well-known enterprise system will be used to deepen student understanding.
On successful completion of this unit, students should be able to:
- describe the characteristics, features and functionality of a real time enterprise system, the major application modules, and major business processes, data integration points, and the importance of master data, reporting, configuration and security that distinguishes it from other software systems;
- explain the benefits of enterprise systems in terms of integration, world-wide flexibility, interactive processing, client-server platform, cloud computing, SOA, open systems, and the capacity to be configured for all business types;
- discuss implementation project team responsibilities, the importance of clear communication, people handling and team management skills that are required of an enterprise systems implementation/project manager using examples from actual business cases;
- critically discuss the major factors that impact on stakeholders during an enterprise system implementation that can influence the project triple constraints and business success identified from both theoretical knowledge and actual business cases;
- demonstrate a capacity to describe and perform navigation functions and create master data objects in an enterprise systems system;
- describe system-wide concepts such as workflow, reporting, and the exchange of information between business partners and employees;
- explain the stages of an enterprise systems implementation lifecycle with particular focus on continuous change with regard to enhancement packs, upgrades, and new versions.
Examination (2 hours) 60%; In-semester assessment 40%
Minimum total expected workload equals 12 hours per week comprising:
(a.) Contact hours for on-campus students:
- Two hours of lectures
- One 2-hour laboratory
(b.) Additional requirements (all students):
- A minimum of 8 hours independent study per week for completing lab and project work, private study and revision.
Completion of 12 points of level two units from Information Technology, Science or Engineering or equivalent.
FIT3012, FIT3133, FIT3068