6 points, SCA Band 2, 0.125 EFTSL
Undergraduate - Unit
Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.
Completion of 24 points of FIT or BusEco units at level 1.
ETC2490, BUS3502, FIT2006
Globalisation and increasing customer demands are challenges facing companies today. To remain competitive and effective in their offerings, companies cannot afford to harbour inefficiencies in their operations. A business process oriented approach is key to the success of modern organisations. A well-designed process will improve efficiency and deliver greater productivity. At the same time, business processes must be designed to ensure that they are effective and meet customer requirements. The internal processes of a business organisation are described with an emphasis on how they work together to achieve the goals of the organisation. A range of process modelling tools is presented in the unit.
Upon completion of this unit students should be able to: describe business processes in organisations, their structure and they fit into the overall organisation objectives; recommend a process modelling tool for modelling and analysing business processes with the aim of increasing efficiencies and effectiveness for businesses; analyse factors for managing in-house development or software outsourcing; discuss ethical issues related to the management and use of business information systems.
On successful completion of this unit, students should be able to:
- describe the role of business processes of a typical organisation;
- select an appropriate process design and modelling methodology to create a business process model;
- document and communicate a business process model for business process improvements;
- analyse factors relating to managing small to medium sized projects for in-house development or software outsourcing;
- discuss ethical issues related to the management and use of business information systems.
Examination (2 hours): 60%; In-semester assessment: 40%
Minimum total expected workload equals 12 hours per week comprising:
- Contact hours for on-campus students:
- Two hours lectures
- Two hours laboratories
- Additional requirements (all students):
- A minimum of 8 hours independent study per week for completing lab and project work, private study and revision.
See also Unit timetable information