Faculty of Business and Economics

Postgraduate - Unit

This unit entry is for students who completed this unit in 2014 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

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6 points, SCA Band 3, 0.125 EFTSL

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered, or view unit timetables.

FacultyFaculty of Business and Economics
Organisational UnitDepartment of Management
OfferedCaulfield Second semester 2014 (Evening)
Coordinator(s)Dr Richard Cooney


The design of the business and its processes has become a key source of innovation and performance improvement. Innovative process design leads to the introduction of new business models, opening up new markets and new business opportunities. The redesign of existing processes leads to cost reductions and productivity improvements for the business. This unit introduces students to the use of design tools for innovation and improvement in business processes. It equips students to analyse and improve existing processes and to develop new business models and prototype new business processes.


The learning goals associated with this unit are to:

  1. explain the use of process design tools
  2. analyse process improvement opportunities
  3. evaluate and apply differing approaches to process innovation
  4. evaluate project methodologies for process innovation and improvement
  5. identify and develop new business models.


Within semester assessment: 100%

Chief examiner(s)

Workload requirements

3 hours per week