Faculty of Business and Economics

Undergraduate - Unit

This unit entry is for students who completed this unit in 2014 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

print version

6 points, SCA Band 3, 0.125 EFTSL

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered, or view unit timetables.

FacultyFaculty of Business and Economics
Organisational UnitDepartment of Management
OfferedBerwick Second semester 2014 (Day)
Coordinator(s)Dr Frithjof Arp


An understanding of cultural differences and how to manage such differences is critical to effective management in international and multi-national business environments. This unit aims to develop students' skills in dealing with cross-cultural issues in relation to management and communication when it comes to working in different societal contexts. It examines how the social and cultural environment influence management and communication processes within organisations and with this understanding in place, the subject then focuses on the negotiating process and on cross-cultural factors which affect international business negotiations.


The learning goals associated with this unit are to:

  1. define the concept of culture and describe its major determinants
  2. examine the links between culture, economic processes and organisations
  3. identify and discuss the impact of culture on communication processes in organisations
  4. critically analyse the influence of culture on business and management practices in different cultural settings
  5. an understanding of the role communication and negotiations play in international operations.


Within semester assessment: 50% Examination: 50%

Chief examiner(s)

Workload requirements

3 hours per week