Faculty of Business and Economics

Postgraduate - Unit

This unit entry is for students who completed this unit in 2012 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

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6 points, SCA Band 3, 0.125 EFTSL

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered, or view unit timetables.

FacultyFaculty of Business and Economics
OfferedCaulfield First semester 2012 (Day)
Caulfield First semester 2012 (Evening)
Caulfield Second semester 2012 (Day)
Coordinator(s)Dr Richard Cooney (Semester 1)


As organisations move into more dynamic operating environments, characterised by rapid technological change, globalisation and freer trade between nations, the relevance of functional organisational structures designed for more stable environments has been increasingly questioned. In order to remain competitive in this demand driven environment, organisations are finding they are faced with a strategic imperative to re-organise their operations to facilitate a more agile response to customers. This unit will examine and explore from both a theoretical and practical perspective the strategic implications of this need to 'reengineer' organisational processes and structures.


The learning goals associated with this unit are to:

  1. outline the key concepts of business process reengineering
  2. evaluate differing approaches to reengineering
  3. analyse the use of process mapping tools and applications
  4. evaluate project methodologies for process redesign
  5. analyse the impact of process redesign on managerial work roles and employee work roles.


Within semester assessment: 100%

Chief examiner(s)

Dr Richard Cooney (Semester 1)
Dr Peter O'Neill (Semester 2)

Contact hours

3 hours per week