Monash University Handbook 2010 Postgraduate - Unit

Synopsis

As organisations move into more dynamic operating environments, characterised by rapid technological change, globalisation and freer trade between nations, the relevance of functional organisational structures designed for more stable environments has been increasingly questioned. In order to remain competitive in this demand driven environment, organisations are finding they are faced with a strategic imperative to re-organise their operations to facilitate a more agile response to customers. This unit will examine and explore from both a theoretical and practical perspective the strategic implications of this need to 'reengineer' organisational processes and structures.

Objectives

The learning goals associated with this unit are to:

• outline the key concepts of business process reengineering
• evaluate differing approaches to reengineering
• analyse the use of process mapping tools and applications
• evaluate project methodologies for process redesign
• analyse the impact of process redesign on managerial work roles and employee work roles.

Assessment

Within semester assessment: 100%

Contact hours

3 hours per week