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Monash University Handbook 2010 Undergraduate - Unit

6 points, SCA Band 2, 0.125 EFTSL

FacultyFaculty of Information Technology
OfferedClayton First semester 2010 (Day)
Coordinator(s)Dr Mahbubur Rahim


This unit focuses on the broader aspects of business improvement as a whole including the analysis and modelling of the current system, benchmarking to identify improved processes and industry best practice, developing improved processes, and then presenting a business case including change management, orally and in writing, to obtain approval to change the business processes. The unit provides students with the fundamentals of business improvements that will enable them to investigate, develop and present business cases. It involves learning and applying business process analysis, business modelling, business re-engineering and benchmarking concepts. Practical group projects also involve problem solving techniques, team working and the presentation of business cases towards the end of the subject. These practical cases contribute partly to the final assessment of this subject.


At the completion of this unit, students will have:

  • obtained core knowledge in the area of business processes, analysis and modelling;
  • acquired skills for analysing and solving business problems, i.e. recognise where problems are amenable to solution, which problem solving and decision-making techniques are the most appropriate ones to use for business case development;
  • developed an attitude of exploration engendered by the opportunity to analyse business improvement issues;
  • acquired basic skills in problem solving in a small team environment and public presentation of business cases.


Examination (2 hours): 60%; In-semester assessment: 40%

Chief examiner(s)

Dr Mahbubur Rahim

Contact hours

2 hrs lectures/wk, 1 hr tutorial/wk


Completion of 24 points at level 1


BUS3600, BUS5600

Additional information on this unit is available from the faculty at: