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Monash University Handbook 2010 Undergraduate - Unit

6 points, SCA Band 2, 0.125 EFTSL

FacultyFaculty of Information Technology
OfferedCaulfield First semester 2010 (Day)
South Africa First semester 2010 (Day)
Coordinator(s)Mr David Grant (Caulfield); Ms Stella Ouma (South Africa)


This unit introduces students to the ways organisations and businesses use the Internet and related technologies to securely conduct business activities. Students will acquire an understanding of the way e-business is carried out across all kinds of organisations for transactions and other business purposes. Students will analyse and design an e-business solution as part of a preliminary business case in order to gain an understanding of how e-business concepts can be applied to specific organisational and business environments.
Topics include:

  • The nature of e-business and its infrastructure components - for businesses, services sector, government, health, communities, not-for-profit etc
  • Using Internet concepts and technologies for developing Intranets and intra-organisational systems and integration
  • Web site development and implementation issues
  • Web interfaces and back office systems integration
  • E-business implementation, business process integration and change management
  • Inter-organisational systems (IOS) - including current developments in EDI, VANS and VPNs
  • Electronic Payment Systems
  • Demand chains, Customer Relationship Management (CRM) in electronic marketing
  • E-procurement and supply chain management
  • Mobile systems and e-business
  • The use of Web Services (.NET, XML etc), middleware and object-broking in e-business systems
  • Legal, Privacy and security issues in e-business
  • E-business models and cases
  • Trends for e-business


At the completion of this unit students will have:
A knowledge and understanding of:

  • the concept of e-business, that is, how organisations and businesses organise their activities using the Internet and associated technologies to communicate, carry out and record transactions both internally and externally;
  • the nature of e-business activities across business, government, community and not-for-profit sectors;
  • core e-business activities and processes e.g. change management, EDI, electronic record keeping, negotiation;
  • the legal, privacy and security issues and implications of using the internet to conduct e-business;
  • the implications for businesses and organisations of trends in e-business; and
  • the need for the integration of web interfaces with back office systems and other business processes.
Developed attitudes that enable them to:
  • appreciate the complexity of legal, privacy and security issues and their implications for conducting e-business; and
  • appreciate the impetus of the internet and related technologies in driving internal integration and external business relationships and service provision (including mobile systems and web services).
Gained practical skills to:
  • analyse the potential for an e-business approach in a specific business or organisational environment and to prepare a simple e-business case.
Demonstrated the communication skills necessary to:
  • work in a small team to analyse the potential for an e-business approach in a specific business or organisational environment and to contribute to the preparation of a simple e-business case.


Examination (3 hours): 60%; In-semester assessment: 40%

Chief examiner(s)

Associate Professor Julie Fisher

Contact hours

2 hrs lectures/wk, 2 hrs laboratories/wk


FIT1003 or IMS1704 or equivalent


BEW1601, CPE3008, ELC1000, GCO2803, IMS2704, IMS3280, FIT1009

Additional information on this unit is available from the faculty at: