Faculty of Medicine, Nursing and Health Sciences

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Monash University Handbook 2010 Undergraduate - Unit

6 points, SCA Band 2, 0.125 EFTSL

FacultyFaculty of Medicine, Nursing and Health Sciences
OfferedPeninsula Second semester 2010 (Day)


This unit is designed to assist students to contextualize the health transport and non-emergency transport sectors and the role these agencies play within a contemporary model of paramedic practice.
The unit uses the patient-centred safety framework as a foundation and is designed to assist students to attain the Certificate 111 in Non-Emergency Client Transport.
The unit incorporates three interlinked modules; Interpersonal client and responder communication; Client and responder safety and; Patient assessment and delivery of care and integrates three of the core course themes.


On successful completion of this unit, students will be able to:

  1. discuss the principles of occupational health and safety in the non-emergency and health transport sector workplace with particular emphasis on safe lifting techniques and principles of standard precautions and other aspects of infection control;
  2. describe the standards of care and essential components of a patient-centred safety framework;
  3. describe the history of the non-emergency transport system, discussing its nature and contribution to the emergency system;
  4. describe the essential elements of contemporary models of health transport, discussing strengths, weaknesses and trends;
  5. demonstrate appropriate interpersonal skills with patients, relatives, co-workers and the multidisciplinary health care team;
  6. demonstrate skills and knowledge necessary to provide basic patient centred care contextualized as required to address specific industry, enterprise or workplace requirements;
  7. identify sources of potential stress within the work environment and develop appropriate strategies to minimise and manage these stressors; and
  8. investigate and describe variables within the work environment, scope of practice, teamwork and community that contribute towards successful delivery of care within the non-emergency ambulance service and health transport sectors.
  9. discuss the legal framework underpinning the health transport and non-emergency transport sectors and identify the key differences between the emergency and non-emergency transport sectors


Written exam (3 hour): 60%
Written assignment (1 x 2000 words): 40%
Essential practical skills: Pass/Fail

Chief examiner(s)

Mr Chris Huggins

Contact hours

1 credit point = 1 hour contact and 1 hour self directed study for one academic semester