Monash University Handbook 2010 Undergraduate - Unit

Synopsis

• This unit examines the theoretical and practical aspects of health communication within paramedic practice. The unit focuses on theoretical approaches to examining communication and communication practice in contemporary society. Students study the major theoretical positions in communication inquiry and utilise clinical scenarios to examine potential communication activities, in the field.
• Students will explore effective listening techniques, body language, time limited communication strategies, conflict resolution, alternative communication strategies and professional communication.
• The unit also introduces the broader public health and media communication role of the paramedic.

Objectives

1. Describe the communication theories and models with relevance to paramedic practice;
2. Identify models of communication as they apply to language, interpersonal, non verbal, intercultural and political contexts;
3. Describe the barriers to effective communication within paramedic practice and how emotions can interfere with decision making;
4. Describe the emotional aspects of communication, detailing patterns that can occur during times of extreme stress and anger and how this impacts on paramedics;
5. Discuss the important differences when communicating with people at various stages of the lifespan;
6. Discuss how communication techniques can be modified when dealing with urgent and time critical situations;
7. Compare and contrast alternative modes of communication relevant to paramedic practice (eg. Phonetic alphabet, Telehealth);
8. Discuss the role of the paramedic in relation to communication with media;
9. Demonstrate within a scenario environment effective communication techniques with a range of different cultural groups;
10. Demonstrate effective listening and communication strategies within a scenario environment

Assessment

+ Worksheet: (20%)
+ 2000 word written essay: (40%)
+ Presentation: (25%)
+ Communication Exercise: (15%)

Contact hours

12 hours study per week comprising:
+ 2 x 1 hour lectures
+ 2 x 1 hour tutorials
+ 2 hours reading guided learning activities
+ 6 hours library searches and preparation of assignments
The student is expected to undertake one hour of self-directed study for each contact hour.

Prerequisites

Must be enrolled in the Bachelor of Emergency Health (Paramedic)