FIT2006 - Business process modelling and workflow
6 points, SCA Band 2, 0.125 EFTSL
Undergraduate Faculty of Information Technology
Leader(s): Damminda Alahakoon
Clayton First semester 2009 (Day)
With increased globalization, companies are facing stiffer competition and successful companies cannot afford to harbour inefficiencies if they are to be competitive. Furthermore, customers are becoming more demanding. Business processes must be designed to ensure that they are effective and meet customer requirements. A well-designed process will improve efficiency and deliver greater productivity. This unit will survey the analytical tools that can be used to model, analyse, understand and design business processes. Students will also gain hands-on experience in using simulation software as a tool for analyzing business processes.
Upon completion of this unit students should have acquired:
- an understanding of business organisations, their functional structure and the advantage of considering the process oriented view of organisations;
- a thorough knowledge of business processes, their structure and how processes fit in to the overall organisation objectives;
- knowledge of the analytical tools that can be used to model, analyse, understand, and design business processes;
- skills to use simulation software as a tool for analyzing business processes.
Assignments, tests, lab exercises: 30%
4 x contact hrs/week
Completion of 24 points at 1st year level from FIT or BusEco