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Handbooks Courses Units

FIT3099 - Knowledge management

6 points, SCA Band 1, 0.125 EFTSL

Undergraduate Faculty of Information Technology

Leader: Frada Burstein


Caulfield Second semester 2008 (Day)


This unit aims to provide students with an understanding of a range of techniques for utilising personal and organisational knowledge to increase organisational efficiency. A broad range of topics will be covered relating to initiating and implementing knowledge management (KM) initiatives. The unit will focus on information systems development evolution to knowledge management. The topics to cover include KM implementation life cycle; KM systems analysis and design; Knowledge audit; Creating KM blueprint; KM development approaches; organisational and people issues in KM development, designing a KM team; KM deployment and evaluation.


On completion of this subject students will have a theoretical and conceptual understanding of:

  1. the meanings applied to the terms knowledge and knowledge management in organisational context;
  2. a range of approaches that may support knowledge management activities;
  3. the methods and approaches for implementing knowledge management in the organisation;
  4. the techniques from information systems, artificial intelligence, documents and records management for representing and manipulating knowledge;
  5. the concept of ownership of knowledge and the validity of knowledge processes.

At completion of this unit, students should have developed attitudes which allow them to be able to effectively communicate knowledge management perspectives to associated business and professional groups.

At the completion of this unit, students should have developed the skills to evaluate the sources and potential value of knowledge within an organisation.

At completion of this unit, students should have developed attitudes which allow them to work productively individually and within a team.


Examination: 60%
Practical Assignments: 40%

Contact hours

3 x contact hrs/week


36 credit points of 1st year units or equivalent



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