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Services and support for off-campus students

As Australia’s largest university, Monash University offers a wide range of courses and study options, meaning more choice and flexibility for you.

You can study part-time or full-time, choose single or double degrees and create a study schedule to fit your lifestyle. Choose from a range of postgraduate research or coursework programs, or a combination of both. Most off-campus students choose to study part-time.

And you’ll never be without support. Teaching staff can provide academic assistance by telephone, letter, fax, email, discussion groups and other forms of online communication. Off-campus students have access to all the support services available to on-campus students. You can access some of these services online or by telephone. Where possible, you can visit your nearest campus for further assistance.

Liaison services

The Off-Campus Learning Centre’s Liaison Service is your primary contact point with the University. The Liaison team can provide immediate information or advice on a variety of issues:

  • course or deferral information
  • receiving your study materials
  • fees and exams
  • managing your time as an off-campus student and
  • preparing study timetables
  • submitting assignments

They can also advise you who to contact for specific University services including remote access to electronic services, online learning and various administrative or faculty services.

Free call: 1800 332 569 (in Australia)
Telephone: 03 9902 6274
International: + 61 3 9902 6274
Email: student.support@oclc.monash.edu.au
Website: Off Campus Learning Centre Services

Library services available to off-campus students

Monash University Library provides a wide range of services to off-campus students.

Postal loans and journal article service

Books and photocopies of book chapters or articles will be posted directly to students from the campus libraries holding these materials. Students can order books and journal articles online via the library's catalogue and submit information requests by telephone, fax or email.

Library resources and services online

Off-campus students can use the Monash University Library website to access online resources (such as the catalogue, databases, electronic journals and books), help services, including the online chat help service, and online tutorials in using the library, as well as general information about the library.

Monash branch libraries

Off-campus students can borrow books, do photocopying and use electronic services when they visit any branch of the library on any Monash campus.

Audio recordings of lectures online

Audio recordings of some lectures are available online via Monash University Lectures Online.

The recordings, which cover some 200 undergraduate subjects across all faculties, are available for audio streaming immediately after lectures are held.

Information desk/help desk

A telephone service is available during the academic year from 9 am - 9 pm, Mondays to Thursdays, 9 am - 5.30 pm on Fridays, and 1 - 5 pm on Saturdays and Sundays. Email and internet queries are answered five days a week and within two working days.

Library contact details

Telephone

  • 1800 33 11 94 (free call outside Melbourne) or
  • +61 3 9905 5054 (9 am - 9 pm Mondays to Thursdays, 9 am - 5.30 pm Fridays, and 1 - 5 pm Saturdays and Sundays during the academic year).

Email

  • The library's email service has been incorporated into the ask.monash service.

Language and academic skills support for off-campus students

The Language and Learning Services unit offers programs to students wishing to improve the quality of their academic English. Programs are free of charge and available to all students enrolled at Monash University.

Students requiring English language assistance before enrolment should consult with the Monash University English Language Centre.

 Off-Campus Students Association

You need never feel alone. Monash University has an Off-Campus Students Association, which offers support through a mentoring program and assistance in connecting you with other students and academic staff.

Health and Wellbeing

Health and Wellbeing offers services to all Monash University students in the areas of spirituality, counselling, childcare, financial aid, housing advice and health and medical assistance.

Online and telephone assistance includes:

Freecall: 1800 657 134 (in Australia)
Website: Health and wellbeing

Disability liaison services

All campuses provide learning material in accessible forms, note takers, TTY telephone, wheelchair access and wheelchair recharging stations.

Email: dlu@adm.monash.edu.au
Website: Disability Liaison Unit
 Telephone: 03 9905 5704
Fax: 03 9905 5517
SMS: 0419 870 697

Employment and Career Development

Employment and Career Development provides services to help you plan your career, search for jobs, write job applications, develop interview skills and more.

The Career Gateway is an online resource for all students and recent graduates of Monash where you can search for jobs, create your resume and much more. You can make an appointment with a career counsellor, or access our online services. These include:

Email: careers.info@monash.edu
Website: Employment and Career Development
Telephone: 9905 4170