Services and support for off-campus students

As Australia’s largest university, Monash University offers a wide range of courses and study options, meaning more choice and flexibility for you. You can study part-time or full-time, choose single or double degrees and create a study schedule to fit your lifestyle. Choose from a range of postgraduate research or coursework programs, or a combination of both. Most off-campus students choose to study part-time. And you’ll never be without support. Teaching staff can provide academic assistance by telephone, letter, fax, email, discussion groups and other forms of online communication.

Liaison services
Library services
Language and academic skills support
Off-Campus Students Association
Health, Wellbeing and Development
Disability Liaison Services
Off-campus Learning Centre

Liaison services

The Off-Campus Learning Centre’s Liaison Service is your primary contact point with the University. The Liaison team can provide immediate information or advice on a variety of issues:

course or deferral information
receiving your study materials
fees and exams
managing your time as an off-campus student and
preparing study timetables
submitting assignments

They can also advise you who to contact for specific University services including remote access to electronic services, online learning and various administrative or faculty services.

Free call: 1800 332 569 (in Australia)
Telephone: 03 9902 6274
International: + 61 3 9902 6274
Email: student.support@oclc.monash.edu.au
Website: Off Campus Learning Centre Services

Library services available to off-campus students

Monash University Library provides a wide range of services to off-campus students.

Postal loans and journal article service

Books and photocopies of book chapters or articles will be posted directly to students from the campus libraries holding these materials. Students can order books and journal articles online via the library's catalogue and submit information requests by telephone, fax or email.

Library resources and services online

Off-campus students can use the Monash University Library website to access online resources (such as the catalogue, databases, electronic journals and books), help services, including the online chat help service, and online tutorials in using the library, as well as general information about the library.

Monash branch libraries

Off-campus students can borrow books, do photocopying and use electronic services when they visit any branch of the library on any Monash campus.

Audio recordings of lectures online

Audio recordings of some lectures are available online via Monash University Lectures Online.

The recordings, which cover some 200 undergraduate subjects across all faculties, are available for audio streaming immediately after lectures are held.

Information desk/help desk

A telephone service is available during the academic year from 9 am - 9 pm, Mondays to Thursdays, 9 am - 5.30 pm on Fridays, and 1 - 5 pm on Saturdays and Sundays. Email and internet queries are answered five days a week and within two working days.

Online chat help service

Off-campus students can chat online with a Monash librarian to get answers about using the library's collections, resources and services. The service operates from 12 noon to 5 pm Monday to Friday during semester only.

Library contact details

Telephone

1800 33 11 94 (free call outside Melbourne) or
+61 3 9905 5054 (9 am - 9 pm Mondays to Thursdays, 9 am - 5.30 pm Fridays, and 1 - 5 pm Saturdays and Sundays during the academic year).

Email

offcampus@lib.monash.edu.au

Language and academic skills support for off-campus students

The Language and Learning Services unit offers programs to students wishing to improve the quality of their academic English. Programs are free of charge and available to all students enrolled at Monash University.

The Language and Learning Online Student Resource Centre offers online support.
Support via phone / fax and email is also available.

Students requiring English language assistance before enrolment should consult with the Monash University English Language Centre.