Skip to content | Change text size
 

New study shows link between international volunteering and employability

8 August 2007

Jennifer Brooks completed a Masters of International Development and Environmental Analysis with her study into staff skills.

A new study suggests that when Australian employers need highly-skilled staff with broad-based experience, someone who's volunteered in a developing country is most likely the right person for the job.

Researchers from Australian Volunteers International (AVI) and Monash University documented the employability skills developed by Australians who volunteered overseas and examined how these skills matched the needs of Australian employers.

Interpersonal, communication and teamwork skills, cross-cultural communication, organisational and management skills, problem-solving ability, initiative and resourcefulness were among the key skills developed by returned AVI volunteers. Australian employer representatives and human resource managers from a wide range of sectors also nominated these skills as highly desirable in potential employees.

AVI chief executive Dimity Fifer said numerous studies have shown the Australian workforce is changing rapidly, becoming more multinational and multicultural.

"Consequently, there is a high demand for people with skills that are transferable across a range of workplaces and contexts. Many employers in our study indicated while job-specific skills can be taught, it's these employability skills that are hard to come by," Ms Fifer said.

"These are the exact skills developed by Australians who volunteer on overseas assignments in developing countries. In fact, they develop skills at an accelerated rate, due to the unique challenges and responsibilities of their assignments."

The study also showed Australian employers were yet to recognise the value of an international volunteer assignment on a candidate's resume.

 "Many employers see the word 'volunteer' on a candidate's resume and immediately dismiss the experience as irrelevant to paid work," Ms Fifer said.

In contrast, those employers who were familiar with international volunteers highly valued their skills. Christine Shewry, head of human resources at Insurance Australia Group, said, "AVI volunteers have to learn to influence people because otherwise they won't get things done. The ability to influence is not a soft skill, it's a tough skill which is hard to learn."

According to Ms Fifer, international volunteering needs to be seen as paid development work, rather than unpaid social service, which is the common image of volunteering at home.