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Certificate IV in Frontline Management - ClaytonPublished: 10 June 2009 The Monash Short Courses Centre is pleased to be offering this new nationally recognised qualification in Semester two this year. This qualification reflects the role of frontline management in a wide range of organisational and industry contexts. Covering leadership, innovation, team effectiveness, customer service strategies, workplace relationships and continuous improvement, this is a versatile qualification, well-suited to the Monash environment. Monash staff qualify for the concession rate of $2300. Please check with your managers regarding access to training budgets. Please inquire for timetable details and enrolment information. Time: 9.30 am to 4.30 pm For further information contact: |
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