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Certificate IV in Frontline Management

Published: 13 May 2009

The Monash Short Courses Centre is pleased to be offering this new nationally recognised qualification in Semester 2 this year.

This qualification reflects the role of frontline management in a wide range of organisational and industry contexts. Covering leadership, innovation, team effectiveness, customer service strategies, workplace relationships and continuous improvement, this is a versatile qualification, well-suited to the Monash environment.

Monash staff qualify for the concession rate of $2300. Please check with your managers regarding access to training budgets.

Please inquire for timetable details and enrolment information.

Time: 9.30 am to 4.30 pm
Date: Wednesday 15 July to Wednesday 9 December, 2009
Venue: Monash Short Courses Centre, Clayton

For further information contact:
Name: Rebecca Redfern
Telephone: +61 3 9905 3129
Email: rebecca.redfern@adm.monash.edu.au