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Department of Marketing seminar31 August 2005 Presented by Dr Ian Lings of the University of Technology, Sydney. When: Friday 2 September, 12.30 pm for light lunch and networking, 1 pm start We know that external market orientation affects both customer satisfaction and financial performance. But until now there hasn't been any evidence to prove that internal marketing has an impact on marketing success. Business people, research students in this area, and staff from any university are welcome. Please pass this message on to any colleagues who might be interested. For catering purposes, please RSVP to Maree Biggar on extn 32686 or email Maree.Biggar@BusEco.monash.edu.au. For further information about the Monash marketing seminar series, or to be added to our email list for announcements, email colin.jevons@BusEco.monash.edu.au. |