Skip to content | Change text size

Quick Links

MUSO Support for Staff

MUSO Training

About MUSO

Accessing MUSO

Using MUSO

Problems with MUSO

Faculty Administrator Resources

Submit a Job Request

Login to MUSO

Contact MUSO Support

  

Creating and managing mail in Blackboard

Quick guide for Designers, Lecturers and Tutors

Mail is an internal Blackboard communications tool and is also linked to the Monash email system. It allows members enrolled in a unit to communicate with each other. Mail attachments can also be sent.

Create a message
Read a message
Delete a message
Print or save compiled messages

Create a message

  1. Click on the Build or Teach tab.
  2. Click on Mail in the Course Tools menu.
  3. Click on the Create Message button.
  4. Click on the Browse for Recipients... button to display the list of possible recipients.
  5. Select the recipients by clicking the appropriate box:
  • To sends the message to the primary recipients
  • CC (carbon copy) copies the message to recipients
  • BCC (blind carbon copy) copies the message to recipients but the recipient names listed here cannot be seen by others.
  1. Click Save. You will be returned to the Create Message window.
  2. Type in a Subject.
  3. Click on the Enable HTML Creator button if this is not already activated.
  4. Type in a Message.
  5. If you wish to attach a file to your message, click on the Add Attachments button.

    Mac users: it is recommended that you use Safari as your browser when uploading files.

  6. If you wish to view the message as it will appear to the recipient, click on the Preview button.
  7. If you wish to store the message and send it later, click on the Save as Draft button. Note: Drafted messages are stored in the Drafts folder until they are sent.
  8. Click Send. Your message will then appear in the Sent Mail folder (in the left column).

top

Read a message

Note: To check whether you have received new mail during a session, click the Refesh now button at the top-right of the window. If you have unread mail, the new symbol will appear next to Mail in the Course Tools menu in the Teach view.

  1. Click on the Build or Teach tab.
  2. Click on Mail in the Course Tools menu.
  3. Click on the message subject to display the message.
  4. After you have read the message, you can click on the relevant button to:
  • Reply to reply to the sender
  • Reply to All to reply to everyone who received the message
  • Forward to send it on to someone else
  • Print to print the message
  • Delete to delete the message.
  1. If you do not wish to do anything, click on Close this window and you will return to the Mail Inbox.

top

Delete a message

  1. Click on the Build or Teach tab.
  2. Click on Mail in the Course Tools menu.
  3. Go the the message and click on its ActionLinks icon .
  4. Click Delete . The message is then moved to the Deleted Mail folder.
  5. To delete the message permanently, click on the Deleted Mail folder, click on the ActionLinks icon for the message you wish to delete, and select Delete . You will be asked to confirm that you wish to permanently delete the message. Click OK.

top

Print or save compiled messages

  1. Click on the Build or Teach tab.
  2. Click on Mail in the Course Tools menu.
  3. Click on the box next to the message(s) you wish to print or save.
  4. Click Create Printable View .
  • Click Print to print the compiled messages.
  • Click Save to File to create a zip file. Browse to where you would like to save the file on your computer.
  1. Click OK.