Quicktime files don't play in IE
Symptoms
IE 6 and 7 (and possibly earlier) will not play Quicktime QTL files uploaded into Blackboard.
Severity
Low
Student's using IE 6 and 7 will not be able to play .qtl files that have been uploaded to Blackboard.
User Roles Affected
May impact:
Resolution
The vendor is aware of the issue and will add the QTL file type to Blackboard, which will enable IE to recognise QTL files, as a future enhancement.
Workaround
You have two options:
- upload QTL files to a location of your choice not in Blackboard, and provide a link to it in Blackboard
- ask your students to use recent versions Firefox or Safari.
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