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Quicktime files don't play in IE

Symptoms

IE 6 and 7 (and possibly earlier) will not play Quicktime QTL files uploaded into Blackboard.

Severity

Low

Student's using IE 6 and 7 will not be able to play .qtl files that have been uploaded to Blackboard.

User Roles Affected

May impact:

  • all

Resolution

The vendor is aware of the issue and will add the QTL file type to Blackboard, which will enable IE to recognise QTL files, as a future enhancement.

Workaround

You have two options:

  • upload QTL files to a location of your choice not in Blackboard, and provide a link to it in Blackboard
  • ask your students to use recent versions Firefox or Safari.