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A user recieves a single email multiple times

Symptom

A user receives an email sent from the Blackboard mail tool multiple times.

Severity

Minor: may affect lecturers and students and will not cause an interruption to normal business activities.

User roles affected

Lecturers, Designers and students

Resolution

The vendor has confirmed this as a known issue with Vista 4 and has resolved it Vista in 8.0.2 (Vista 8 SP 2).