| System and issue | Date reported | Date resolved | More details |
|
Blackboard
Can't delete an announcement. This may be caused by one of several conditions.
|
August 2009 |
Vendor is aware of the various issues. You will have to contact MUSO Support. |
Can't delete announcement |
|
Blackboard
Copying a section into a new section fails. This may be caused by one of several conditions.
|
July 2009 |
Vendor is aware of the various issues. A number of work arounds are available. |
Copy failures |
|
Blackboard
Can't delete Gradebook columns in copied sections if the original Gradebook was linked to an assignment when the copy was done.
|
June 2009 |
Vendor is aware of the issue. |
Can't delete linked Gradebook columns in copied sections |
|
Blackboard
A user is unable to remove an attached file as the file name contains the characters %20.
|
May 2009 |
Vendor is aware of the issue. |
Unable to remove files |
|
Blackboard
A system exception error displays when a Lecturer accesses the Assignment Dropbox.
|
May 2009 |
Vendor is aware of the issue. |
Assignment Dropbox system exception error |
|
Blackboard
Quicktime .qtl files uploaded to Blackboard won't play using IE.
|
March 2009 |
Vendor has added fix as an enhancement. |
QTL files in IE |
|
Blackboard
A user recieves an email from the Blackboard mail tool mutliple times.
|
December 2008 |
Vendor is aware of the issue. |
Multiple emails |
|
Blackboard
Local Content tool may not work for some users.
|
November 2008 |
Vendor is aware of the issue. |
Local content tool |
|
Respondus
Does not connect to Blackboard.
|
November 2008 |
See more details for information. |
Respondus Blackboard connection |
|
Blackboard
Group descriptions fail to update for groups with sign-up sheets.
|
October 2008 |
Vendor is aware of the issue. |
Group descriptions fail to update |
|
Blackboard
Discussion printable view: nesting squeezes messages to only a few words in width
|
October 2008 |
Vendor is aware of the issue. |
Discussion printable view: nesting problem |
|
Blackboard
System exception saving quizzes if user is over-quota
|
September 2008 |
Vendor is aware of the issue. |
System exception saving quizzes if user is over-quota |
|
Blackboard
Background image file prevents students viewing section content
|
July 2008 |
Vendor is aware of the issue. |
Background image file prevents students viewing section content |
|
Blackboard
Deleted items show in search tool
|
May 2008 |
Vendor is aware of the issue. |
Search Tool |
|
Blackboard
Changing group properties means students cannot see assignments
|
May 2008 |
Vendor is aware of the issue. |
Group assignments |
|
Blackboard
Session already running
|
May 2008 |
Vendor is aware of the issue. |
Session already running |
|
Blackboard
Tutors cannot access My Files
|
May 2008 |
Vendor is aware of the issue. |
Tutors and My Files |
|
Blackboard
Creating printable view creates an empty file
|
May 2008 |
Vendor is aware of the issue. |
Create Printable View |
|
Blackboard
Gradebook view in Internet Explorer
|
April 2008 |
Vendor is aware of the issue. |
Gradebook view in IE |
|
Blackboard
Gradebook spreadsheet imports fail with an unexpected exception for some users
|
March 2008 |
See 'More details'. |
Gradebook spreadsheet exceptions |
|
Blackboard
Student tracking reports are inaccurate
|
March 2008 |
Progress - 14 August 2008 |
Inaccurate tracking report |
|
Blackboard
Student response truncated in quiz: angle brackets
|
March 2008 |
Issue has been raised with the vendor; workaround available. |
Truncated quiz response |
|
Blackboard
"My Computer" icon may not be visible.
|
February 2008 |
See more details for workaround and resolution. |
"My Computer" - icon |
|
Blackboard
New Discussion icon still displaying after message has been read.
|
February 2008 |
Issue has been raised with the vendor. |
Discussion - icon |
|
Blackboard
Discussions marked as read when replying to messages.
|
January 2008 |
Issue has been raised with the vendor. |
Discussions - marked |
|
Blackboard
Unable to re-order assessments.
|
January 2008 |
Issue has been raised with the vendor. |
Re-order assessments |
|
Blackboard
My Files over quota - cannot upload files to sections.
|
January 2008 |
See workaround for resolution |
My Files over quota |
|
Blackboard
File manager performance is slow.
|
January 2008 |
Issue has been raised with the vendor. |
File Manager Slowness |
|
Blackboard
"Public Files" folder appears.
|
January 2008 |
Issue has been raised with the vendor. |
Replacing files |
|
Blackboard
Application settings display.
|
January 2008 |
Issue has been raised with the vendor. |
Application settings |
|
Blackboard
Gradebook and raw tracking export.
|
December 2007 |
Issue has been raised with the vendor. |
Gradebook export |
|
Blackboard
Replacing files in file manger.
|
Monday 26 Nov 2007 |
Issue has been raised with the vendor. |
Replacing files |
|
Blackboard
"unexpected system exception" error message in help tool.
|
Monday 26 Nov 2007 |
Please see "More details" for workaround. |
Unexpected Exception in Help |
|
Blackboard
Truncation of Headers and Footers
|
Monday 26 Nov 2007 |
Fix available |
Headers and Footers truncated |
|
Blackboard
"unexpected system exception" error message in student view tab.
|
Monday 26 Nov 2007 |
17/01/2008
Issue resolved with the implementation of Service Pack 3
|
System exception |
|
Blackboard
Templates - copy / move success message.
|
Monday 26 Nov 2007 |
Issue has been raised with the vendor. |
Templates |
|
Blackboard
Learning Modules - sort order
|
Monday 26 Nov 2007 |
Vendor is working on a solution. Resolution to be advised. |
Sort order |
Blackboard
Learning Modules - order |
Monday 26 Nov 2007 |
17/01/2008
Issue resolved with the implementation of Service Pack 3
|
Order |
|
Blackboard
Calendar tool - html tags
|
Monday 26 Nov 2007 |
Vendor is working on a solution. Resolution to be advised. |
Calendar html |
|
Blackboard
Calendar tool - reoccurring entries
|
Monday 26 Nov 2007 |
This is a vendor known issue. |
Calendar entries |
|
Blackboard
Discussion tool categories
|
Monday 26 Nov 2007 |
Vendor is working on a solution. Resolution to be advised. |
Discussions |
|
Blackboard
Notes tool
|
Monday 26 Nov 2007 |
Issue has been raised with the vendor. |
Notes |
|
Blackboard
Section Level Access
|
Monday 26 Nov 2007 |
Vendor is working on a solution. Resolution to be advised.
|
Section Level Access |
|
Blackboard
Section copy failure related to Group sign-up sheets
|
Monday 26 Nov 2007 |
Please see "Copy failures above" and "More details" for resolution. |
Sign-up sheets |
|
Blackboard
WebDAV with Macintosh
|
Monday 26 Nov 2007 |
Please see "More details" for resolution. |
WebDAV |
|
Blackboard
Student tracking report
|
Monday 26 Nov 2007 |
Vendor is working on a solution. Resolution to be advised. |
Tracking report |
|
Blackboard
Designer file manager
|
Monday 26 Nov 2007 |
Vendor is working on a solution. Resolution to be advised. |
Designer file manager |
|
Blackboard
Sort order in the Blackboard course list
|
Monday 26 Nov 2007 |
Vendor is working on a solution. Resolution to be advised. |
Course list sort order |
