| 2007
Monash Community Card Online Survey |
|
|
|
|
|
|
|
|
|
|
| How
did you hear about this Monash Community Card online survey? |
|
| Option |
f |
% |
|
| Monash Community Card website |
97 |
7.7 |
|
| Monash Community Card e-newsletter |
156 |
12.4 |
|
| Monash Community Card podcast |
7 |
0.6 |
|
| Global email |
546 |
43.4 |
|
| my.monash portal |
316 |
25.1 |
|
| Other (please specify) |
137 |
10.9 |
|
| Total |
1259 |
|
|
| Monash Community
Card website |
|
97 |
|
| Monash Community Card e-newsletter |
156 |
|
| Monash Community Card podcast |
7 |
|
| Global email |
546 |
|
| my.monash portal |
316 |
|
| Other (please specify) |
137 |
|
|
|
| The
2007 Monash Community Card was appropriately priced for my campus |
|
| Option |
f |
% |
|
| Strongly Disagree |
143 |
11.4 |
|
| Disagree |
390 |
31.2 |
|
| Neither Agree nor Disagree |
259 |
20.7 |
|
| Agree |
380 |
30.4 |
|
| Strongly Agree |
80 |
6.4 |
|
| Total |
1252 |
|
|
|
143 |
|
| Disagree |
390 |
|
| Neither Agree nor Disagree |
259 |
|
| Agree |
380 |
|
| Strongly Agree |
80 |
|
|
|
| The
2007 Monash Community Card was good value for money |
|
| Option |
f |
% |
|
| Strongly Disagree |
238 |
19.1 |
|
| Disagree |
367 |
29.4 |
|
| Neither Agree nor Disagree |
298 |
23.9 |
|
| Agree |
264 |
21.1 |
|
| Strongly Agree |
82 |
6.6 |
|
| Total |
1249 |
|
|
|
238 |
|
| Disagree |
367 |
|
| Neither Agree nor Disagree |
298 |
|
| Agree |
264 |
|
| Strongly Agree |
82 |
|
|
|
| I
will purchase a 2008 Monash Community Card based on the current package of
benefits |
|
| Option |
f |
% |
|
| Strongly Disagree |
243 |
19.5 |
|
| Disagree |
296 |
23.8 |
|
| Neither Agree nor Disagree |
349 |
28 |
|
| Agree |
265 |
21.3 |
|
| Strongly Agree |
92 |
7.4 |
|
| Total |
1245 |
|
|
|
243 |
|
| Disagree |
296 |
|
| Neither Agree nor Disagree |
349 |
|
| Agree |
265 |
|
| Strongly Agree |
92 |
|
|
|
| I
will purchase a 2008 Monash Community Card only if there are a range of new
or enhanced benefits available |
|
| Option |
f |
% |
|
| Strongly Disagree |
44 |
3.6 |
|
| Disagree |
118 |
9.5 |
|
| Neither Agree nor Disagree |
300 |
24.2 |
|
| Agree |
520 |
42 |
|
| Strongly Agree |
256 |
20.7 |
|
| Total |
1238 |
|
|
|
44 |
|
| Disagree |
118 |
|
| Neither Agree nor Disagree |
300 |
|
| Agree |
520 |
|
| Strongly Agree |
256 |
|
|
|
| I
would prefer to purchase my Monash Community Card via Credit Card |
|
| Option |
f |
% |
|
| Strongly Disagree |
130 |
10.4 |
|
| Disagree |
211 |
16.9 |
|
| Neither Agree nor Disagree |
431 |
34.6 |
|
| Agree |
311 |
25 |
|
| Strongly Agree |
162 |
13 |
|
| Total |
1245 |
|
|
|
130 |
|
| Disagree |
211 |
|
| Neither Agree nor Disagree |
431 |
|
| Agree |
311 |
|
| Strongly Agree |
162 |
|
|
|
Which of the following Monash Community Card benefits attracted
you to purchasing the
2007 Monash Community Card? |
|
|
| Option |
f |
% |
|
| My Rewards (off campus) Benefits |
374 |
16.6 |
|
| Monash Sport Benefits |
221 |
9.8 |
|
| Discounted Parking Permit |
629 |
27.9 |
|
| Inter Campus Shuttle Bus |
534 |
23.7 |
|
| Student Association Benefits / Student
Association support |
403 |
17.9 |
|
| Other on campus benefits (please
specify) |
91 |
4 |
|
| Total |
2252 |
|
|
| My Rewards (off
campus) Benefits |
|
374 |
|
| Monash Sport Benefits |
221 |
|
| Discounted Parking Permit |
629 |
|
| Inter Campus Shuttle Bus |
534 |
|
| Student Association Benefits / Student
Association support |
403 |
|
| Other on campus benefits (please
specify) |
91 |
|
|
|
I
was fully informed of the benefits attached to the 2007 Monash Community
Card
at point of purchase |
|
|
| Option |
f |
% |
|
| Strongly Disagree |
70 |
5.6 |
|
| Disagree |
241 |
19.2 |
|
| Neither Agree nor Disagree |
227 |
18.1 |
|
| Agree |
574 |
45.8 |
|
| Strongly Agree |
140 |
11.2 |
|
| Total |
1252 |
|
|
|
70 |
|
| Disagree |
241 |
|
| Neither Agree nor Disagree |
227 |
|
| Agree |
574 |
|
| Strongly Agree |
140 |
|
|
|
| I
was aware that the Community Card provides support to Student Associations
and the University to enable the provision of important student services such
as Student Rights, Student Events, Welfare Services and support for Clubs and
Societies. |
|
| Option |
f |
% |
|
| Strongly Disagree |
34 |
2.7 |
|
| Disagree |
199 |
15.9 |
|
| Neither Agree nor Disagree |
178 |
14.2 |
|
| Agree |
559 |
44.7 |
|
| Strongly Agree |
280 |
22.4 |
|
| Total |
1250 |
|
|
|
34 |
|
| Disagree |
199 |
|
| Neither Agree nor Disagree |
178 |
|
| Agree |
559 |
|
| Strongly Agree |
280 |
|
|
|
| I
used the Rewards Handbook to access a range of off campus benefits |
|
| Option |
f |
% |
|
| Strongly Disagree |
322 |
25.7 |
|
| Disagree |
419 |
33.5 |
|
| Neither Agree nor Disagree |
236 |
18.8 |
|
| Agree |
232 |
18.5 |
|
| Strongly Agree |
43 |
3.4 |
|
| Total |
1252 |
|
|
|
322 |
|
| Disagree |
419 |
|
| Neither Agree nor Disagree |
236 |
|
| Agree |
232 |
|
| Strongly Agree |
43 |
|
|
|
I
am aware that the Rewards Handbook is only a small sample of the discounts
available
via the web |
|
|
| Option |
f |
% |
|
| Strongly Disagree |
115 |
9.2 |
|
| Disagree |
335 |
26.9 |
|
| Neither Agree nor Disagree |
270 |
21.7 |
|
| Agree |
448 |
36 |
|
| Strongly Agree |
78 |
6.3 |
|
| Total |
1246 |
|
|
|
115 |
|
| Disagree |
335 |
|
| Neither Agree nor Disagree |
270 |
|
| Agree |
448 |
|
| Strongly Agree |
78 |
|
|
|
I accessed my personalised Monash Community Card website to
print off discounts and offers which
I then redeemed at participating
business/retailers |
|
| Option |
f |
% |
|
| Strongly Disagree |
369 |
29.5 |
|
| Disagree |
525 |
42 |
|
| Neither Agree nor Disagree |
187 |
15 |
|
| Agree |
140 |
11.2 |
|
| Strongly Agree |
28 |
2.2 |
|
| Total |
1249 |
|
|
|
369 |
|
| Disagree |
525 |
|
| Neither Agree nor Disagree |
187 |
|
| Agree |
140 |
|
| Strongly Agree |
28 |
|
|
|
There
were a wide range of off campus benefits that were easily accessible from
my
place of work, study and home |
|
|
| Option |
f |
% |
|
| Strongly Disagree |
310 |
24.8 |
|
| Disagree |
400 |
32 |
|
| Neither Agree nor Disagree |
329 |
26.3 |
|
| Agree |
184 |
14.7 |
|
| Strongly Agree |
26 |
2.1 |
|
| Total |
1249 |
|
|
|
310 |
|
| Disagree |
400 |
|
| Neither Agree nor Disagree |
329 |
|
| Agree |
184 |
|
| Strongly Agree |
26 |
|
|
|
| There
is an acceptable range of on campus benefits at my home campus |
|
| Option |
f |
% |
|
| Strongly Disagree |
230 |
18.4 |
|
| Disagree |
334 |
26.7 |
|
| Neither Agree nor Disagree |
334 |
26.7 |
|
| Agree |
316 |
25.3 |
|
| Strongly Agree |
35 |
2.8 |
|
| Total |
1249 |
|
|
|
230 |
|
| Disagree |
334 |
|
| Neither Agree nor Disagree |
334 |
|
| Agree |
316 |
|
| Strongly Agree |
35 |
|
|
|
| I am aware that a number of valuable benefits have been
introduced since I purchased my 2007 Monash Community Card. |
|
|
| Option |
f |
% |
|
| Strongly Disagree |
193 |
15.4 |
|
| Disagree |
435 |
34.8 |
|
| Neither Agree nor Disagree |
292 |
23.4 |
|
| Agree |
293 |
23.4 |
|
| Strongly Agree |
37 |
3 |
|
| Total |
1250 |
|
|
|
193 |
|
| Disagree |
435 |
|
| Neither Agree nor Disagree |
292 |
|
| Agree |
293 |
|
| Strongly Agree |
37 |
|
|
|
| My
2007 Monash Community Card was delivered within 7-10 working days. |
|
| Option |
f |
% |
|
| Strongly Disagree |
206 |
16.5 |
|
| Disagree |
270 |
21.7 |
|
| Neither Agree nor Disagree |
98 |
7.9 |
|
| Agree |
481 |
38.6 |
|
| Strongly Agree |
191 |
15.3 |
|
| Total |
1246 |
|
|
|
206 |
|
| Disagree |
270 |
|
| Neither Agree nor Disagree |
98 |
|
| Agree |
481 |
|
| Strongly Agree |
191 |
|
|
|
| I
received timely and helpful advice and assistance in relation to Monash
Community Card queries and issues from University staff. |
|
|
| Option |
f |
% |
|
| Strongly Disagree |
73 |
5.9 |
|
| Disagree |
139 |
11.2 |
|
| Neither Agree nor Disagree |
590 |
47.6 |
|
| Agree |
324 |
26.1 |
|
| Strongly Agree |
114 |
9.2 |
|
| Total |
1240 |
|
|
|
73 |
|
| Disagree |
139 |
|
| Neither Agree nor Disagree |
590 |
|
| Agree |
324 |
|
| Strongly Agree |
114 |
|
|
|
| I
was able to view and order/print vouchers via the My Rewards website. |
|
| Option |
f |
% |
|
| Strongly Disagree |
53 |
4.3 |
|
| Disagree |
114 |
9.2 |
|
| Neither Agree nor Disagree |
664 |
53.5 |
|
| Agree |
316 |
25.4 |
|
| Strongly Agree |
95 |
7.6 |
|
| Total |
1242 |
|
|
|
53 |
|
| Disagree |
114 |
|
| Neither Agree nor Disagree |
664 |
|
| Agree |
316 |
|
| Strongly Agree |
95 |
|
|
|
I
was aware that I could subscribe to receive a Monash Community Card
monthly e-Newsletter. |
|
|
| Respondent Group |
ComCard |
|
| Option |
f |
% |
|
| Strongly Disagree |
142 |
11.4 |
|
| Disagree |
412 |
32.9 |
|
| Neither Agree nor Disagree |
178 |
14.2 |
|
| Agree |
425 |
34 |
|
| Strongly Agree |
94 |
7.5 |
|
| Total |
1251 |
|
|
|
142 |
|
| Disagree |
412 |
|
| Neither Agree nor Disagree |
178 |
|
| Agree |
425 |
|
| Strongly Agree |
94 |
|
|
|
| I
was informed and aware of Monash Community Card promotions such as
competitions and new rewards and discounts throughout the year. |
|
|
| Option |
f |
% |
|
| Strongly Disagree |
137 |
11 |
|
| Disagree |
393 |
31.5 |
|
| Neither Agree nor Disagree |
225 |
18 |
|
| Agree |
404 |
32.4 |
|
| Strongly Agree |
89 |
7.1 |
|
| Total |
1248 |
|
|
|
137 |
|
| Disagree |
393 |
|
| Neither Agree nor Disagree |
225 |
|
| Agree |
404 |
|
| Strongly Agree |
89 |
|
|
|
I
regularly visited the Monash Community Card website to find out about new
discounts,
offers, news and competitions. |
|
|
| Option |
f |
% |
|
| Strongly Disagree |
359 |
28.8 |
|
| Disagree |
530 |
42.6 |
|
| Neither Agree nor Disagree |
210 |
16.9 |
|
| Agree |
116 |
9.3 |
|
| Strongly Agree |
30 |
2.4 |
|
| Total |
1245 |
|
|
|
359 |
|
| Disagree |
530 |
|
| Neither Agree nor Disagree |
210 |
|
| Agree |
116 |
|
| Strongly Agree |
30 |
|
|
|
I would like to receive regular monthly emails about any new
Monash Community Card
discounts, offers, news and competitions |
|
|
| Option |
f |
% |
|
| Strongly Disagree |
94 |
7.5 |
|
| Disagree |
115 |
9.2 |
|
| Neither Agree nor Disagree |
210 |
16.8 |
|
| Agree |
523 |
41.9 |
|
| Strongly Agree |
307 |
24.6 |
|
| Total |
1249 |
|
|
|
94 |
|
| Disagree |
115 |
|
| Neither Agree nor Disagree |
210 |
|
| Agree |
523 |
|
| Strongly Agree |
307 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|