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Student telephone contact details and operating hours

Campus	Phone	Hours
All Australian Campuses	External: +61 3 9903 2777 Internal: 32777	Semester: Mon – Thu: 8:00 am – 8:00 pm Fri: 8:00 am – 5:00 pm Sat: 10:00 am – 3:00 pm	Exams and Holidays: Mon – Fri: 9:00 am – 5:00 pm
Malaysia	Phone: +60 3 551 46200 Internal: 46200	Semester and Holidays: Mon – Fri: 8:30 am – 5:30 pm
South Africa	External: +27 11 950 4077 Internal: 4077	Semester and Holidays: Mon – Fri: 8:00 am – 5:00 pm

All Service Desks closed over weekends, and University closure days.

Staff telephone contact details and operating hours

Campus	Phone	Hours
All Australian Campuses	External: +61 3 9905 1777 Internal: 51777	Semester and Holidays: Mon – Fri: 8:00 am – 6:00 pm
Malaysia	Phone: +60 3 551 46200 Internal: 46200	Semester and Holidays: Mon – Fri: 8:30 am – 5:30 pm
South Africa	External: +27 11 950 4077 Internal: 4077	Semester and Holidays: Mon – Fri: 8:00 am – 5:00 pm

All Service Desks closed over weekends, and University closure days.

Student Service Desk locations and opening hours

Campus	Location	Hours
Berwick	Building 901, Learning Commons, Ground floor	Semester and Holidays: Mon – Fri: 9:00 am – 5:00 pm
Caulfield	Service Centre, Building A, Ground floor	Semester: Mon – Thu: 9:00 am – 8:00 pm Fri: 9:00 am – 5:00 pm	Holidays: Mon – Fri: 9:00 am – 5:00 pm
Clayton	Matheson Library, Building 4, Ground floor (Matheson Annex)	Semester and Holidays: Mon – Fri: 9:00 am – 5:00 pm Sat: 10:00 am – 3:00 pm (including phone lines)
Gippsland	Building 1E, Level 2, Room 1E216	Semester and Holidays: Mon – Fri: 9:00 am – 5:00 pm
Malaysia	Building 9, Level 3	Semester and Holidays: Mon – Fri: 8:30 am – 5:30 pm
Parkville	Pharmacy Library, Manning building 403	Semester and Holidays: Mon – Tue: 10:00 am – 3:00 pm
Peninsula	Building A, Level 2	Semester: Mon – Fri: 8:30 am – 5:00 pm	Holidays: Mon – Fri: 9:00 am – 5:00 pm
South Africa	Lecture Building, room L2.22	Semester and Holidays: Mon – Fri: 8:00 am – 5:00 pm

All Student Service Desks closed over weekends, and University closure days.

Contacts for Faculties/Divisions outside eSolutions

Faculties	Contact details
Engineering	http://www.eng.monash.edu.au/ecms/
Library	Phone: +61 3 9905 1777
Malaysia (IBBM students only)	Phone: + 60 3 2093 8803
Victorian College of Pharmacy	Phone: +61 3 9903 9777

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