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Commonwealth Assistance Notice (CAN)

A Commonwealth Assistance Notice is for Commonwealth Supported Place (CSP) and FEE-HELP students to check:

We email your Monash account to tell you when your notice is on WES. If you do not get your notice within 28 days of the census date then contact the student service centre

Print a copy of each notice for your own records within 6 weeks as WES does not store them permanently.

Disputes

You need to dispute errors:

We will not review a late dispute unless you prove special circumstances.

It takes 5-10 working days to resolve a dispute. We email the outcome to your Monash account.

Failure to dispute

If you do not dispute an incorrect notice, an incorrect loan debt could be reported to the tax office.

For units with a census date before 1 January 2012, CSP students receive a limited amount of study support called a Student Learning Entitlement (SLE). Your notice shows how much of your study entitlement is used each census date. For units with a census date after 1 January 2012, the SLE no longer applies. For more information, see Student Learning Entitlement (SLE)

The government records use of your entitlement and any loan debt in a database. You can access this using your Commonwealth Higher Education Student Support Number (CHESSN) printed on your Commonwealth Assistance Notice.

Keep track of your loan and entitlements.