Professor Phillip Taylor

Phil Taylor's research interests include Call Centres, focusing particularly on the nature of work, employee relations and trade union developments. With colleagues from the Universities of Strathclyde, Stirling and Napier, he has had major funding for a three year research project from the ESRC under their 'Future of Work' programme to study call centres and software development. Other research interests include HRM in the Scottish electronics industry, Sick Building Syndrome, trade unions and HRM, patterns of part-time employment amongst students and the labour process of accountancy workers.